Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Casondra Edmond

Lafayette,LA

Summary

Educational professional prepared to bring expertise to new role. Provided engaging and structured learning experiences, ensuring smooth transition for students. Emphasizes collaboration and flexibility to meet varying classroom needs. Known for effective communication and classroom management.

Knowledgeable educator with background in substitute teaching. Engaged students through interactive lessons and maintained positive classroom environment. Demonstrated adaptability and effective classroom management skills.

Overview

12
12
years of professional experience

Work History

CNA

Caring Touch Home Care
02.2018 - Current
  • Interpersonal skills: The ability to communicate, interact, and work well with individuals and groups
  • Communication skills: The ability to communicate effectively
  • Teamwork skills: The ability to collaborate well with others
  • Attention to detail: The ability to pay close attention to details
  • Problem-solving skills: The ability to solve problems quickly and adapt
  • Understanding of patient care: Knowledge of patient care policies and regulations, as well as signs and symptoms of medical conditions
  • Physical strength and stamina: The ability to perform tasks like bathing and lifting patients
  • Supported needs of 30+ residents under long-term care.

Corporate Sales

Stuller
11.2014 - 02.2018
  • Providing excellent customer service for customers
  • - Always having a can do attitude
  • - Every month on the upsell, cross sell, and substitute list.
  • - Always finding a way to please the customer
  • - Go beyond to make a sale a success
  • - Easy learner, catch on fast.
  • - Always willing to learn more.
  • - Very precise
  • - Most outgoing person, family oriented
  • - I am new to the company, but I make sure I stand out in a positive way.
  • - I am a person were is I can be productive to a customer and my job I will give it my all until the person tell me it’s enough.
  • Monitored pre- and post-sales quality standards and activities to drive service excellence across 300 client territories.
  • Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales 85%.

Health Check Specialist

LHC Group
08.2013 - 10.2015
  • Providing patients with excellent customer service
  • - Calling patients and checking vital signs over the phone
  • - Calling all high risk patients twice a day
  • - Assisting patients with transportation for doctor appointments
  • - Updating all patients MedDels
  • - Calling/refilling all prescriptions
  • - Making sure every patient needs becomes my needs.
  • - The ability of making every patient feel safe in their own home.
  • Developed and implemented patient care plans to enhance service delivery and improve outcomes.
  • Analyzed patient feedback data to identify areas for improvement in service quality and operational efficiency.
  • Evaluated existing processes, recommending adjustments that resulted in improved patient satisfaction scores.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Designed employee recognition program that improved morale and reduced turnover.
  • Developed training materials to enhance staff proficiency and productivity.
  • Conducted in-depth market research for identifying new business opportunities.

Education

Associate - Medical Office

Remington College
Lafayette, LA
11.2020

Diploma -

Carencro High
Lafayette, LA
05.2009

Skills

  • Time management
  • Patient care
  • Basic life support
  • Patient transfers
  • Emotional support
  • Medication administration
  • Wound care
  • Emergency response
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • Positive reinforcement
  • Behavior management

Languages

English
Full Professional

Timeline

CNA

Caring Touch Home Care
02.2018 - Current

Corporate Sales

Stuller
11.2014 - 02.2018

Health Check Specialist

LHC Group
08.2013 - 10.2015

Associate - Medical Office

Remington College

Diploma -

Carencro High

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