Casperd Lloyd Nyasha Mumvuri
Harare
Summary
Capable Bartender or Waiter passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments.
Overview
3
3
years of professional experience
Work History
Bar Server
Royal Caribbean International Cruise line
09.2019 - 11.2022
- Deliver exceptional guest experiences in Ship's main restaurant and bars, by taking orders, delivering food, and managing all guest requests
- Volunteer for additional side work, coverage of extra tables, and staying late to managing closing shift duties
- Monitor guest satisfaction and report issues to management promptly
- Follow safety protocols and hotel procedures at all times
- Train new waiters and walk through initial shifts to inform and motivate staff.
Bar tender
Rocket 88
- Making cocktails both alcoholic and non-alcoholic
- Serving beers
- Cleaning the bar
- Counting and Packing stores.
Waiter
Jameson Hotel
- Taking orders from and to guests
- Welcoming the guests
- Replenishing of tables, chairs (front of the house).
Griller
Galito's
- Grilling chicken
- Clean the kitchen and utensils
- Make French fries
- Fruit salad, to mention but few.
Cooker
Simbisa Brands
- Make French fries
- Beef burger n chicken burger
- Mushroom sauce and etc.
Education
O Level -
Mt Selinda High School
Mount Selinda12.2010
Hotel Management
Oxford Home Study Center
01.2023
Catering Services
Mpumelolo Training Centre
A" Level
Mweyamutsvene High School
Skills
- Food safety understanding
- Communication skills
- Order accuracy
- Safe food handling
- Food spoilage prevention
- Customer service
- Listening
- Guest relation management
- Problem solving
- Computer literacy
Languages
English
Shona
Personal Information
Nationality: Zimbabwe
References
- RUMEN - Royal Caribbean International Cruise line, Assistant bar manager, +359 87 757 8040
- Kudzi Dumisani - Jameson Hotel, Restaurant manager, +263 77 263 8733
Timeline
Bar Server
Royal Caribbean International Cruise line
09.2019 - 11.2022
Bar tender
Rocket 88
Waiter
Jameson Hotel
Griller
Galito's
Cooker
Simbisa Brands
O Level -
Mt Selinda High School
Hotel Management
Oxford Home Study Center
Catering Services
Mpumelolo Training Centre
A" Level
Mweyamutsvene High School
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