JORDHAN DONALDSON
Houston,TX
Summary
Friendly and enthusiastic server/bartender with 4 years of experience in the restaurant industry. Proficient in bartending, food preparation, and customer service. Skilled in multitasking, communication, and time management. Known for a strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Server/Bar back
Houston Country Club
05.2023 - 07.2024
- Greeting customers and making them feel welcome
- Washing glasses and bar tools
- Restocking supplies and ingredients
- Ensuring customers are of legal drinking age
- Complying with health and safety regulations
- Promoting specials and new menu items
- Assisting in other areas of the bar or restaurant as needed
- Preparing a wide range of alcoholic and non-alcoholic beverages
- Following recipes for cocktails
- Serving drinks in an attractive and timely manner.
Bartender/Server
Empire State Jazz Cafe
11.2022 - 04.2023
- Prepared and served a variety of beverages
- Provided personalized suggestions to customers
- Mixed cocktails, managed the bar menu, and verified legal drinking age
- Maintained inventory and ensured guest satisfaction.
Fine Dining Server/Waiter
Ovations Food Services
03.2022 - 10.2022
- Delivered excellent customer service and upsold effectively
- Arranged table settings and maintained cleanliness
- Managed payments and prepared tables
- Ensured efficient flow of guests in assigned sections.
Lifeguard/Swim Instructor
Southwest Pool Management
07.2022 - 09.2022
- Enforced pool rules and performed rescues
- Provided swimming instruction and safety guidance
- Taught proper stroke techniques and responded calmly to risks.
Cashier
Burlington Stores
08.2021 - 02.2022
- Assisted customers with purchases and inquiries
- Managed returns and operated the POS system
- Delivered high customer service through active listening and engagement.
Education
High School Diploma -
Hastings High School
Houston, TX05.2022
Skills
- Food Safety Understanding
- Liquor, Wine, and Food Service
- Special Dietary Requirements
- Effective Customer Upselling
- Conflict and Complaint Resolution
- Building Customer Trust and Loyalty
- Multitasking and Prioritization
- Courteous with Strong Service Mindset
Certification
- CPR Certification
- Food Handler Certification
- Texas Alcoholic Beverage Commission (TABC) Certification
Timeline
Bartender/Server/Bar back
Houston Country Club
05.2023 - 07.2024
Bartender/Server
Empire State Jazz Cafe
11.2022 - 04.2023
Lifeguard/Swim Instructor
Southwest Pool Management
07.2022 - 09.2022
Fine Dining Server/Waiter
Ovations Food Services
03.2022 - 10.2022
Cashier
Burlington Stores
08.2021 - 02.2022
High School Diploma -
Hastings High School
- CPR Certification
- Food Handler Certification
- Texas Alcoholic Beverage Commission (TABC) Certification
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