Cassady Arthur
Gilbert,AZ
Summary
Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities. Driven team player with a demonstrated record of success in work with solving customer complaints.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Dairy Queen
Gilbert, AZ
09.2022 - Current
- I am currently a shift lead at Dairy Queen
- I manage people, money, and product
- I act as manager when the General Manager is not present
- I have a great deal of experience in customer service
- I answer calls to assist customers
- Resolve customer complaints quickly and professionally.
- Verify that cash drawers contain correct amounts of money during opening and closing shifts.
- Assist in training new employees on shift operations.
- Analyze sales data to identify trends and areas for improvement.
Book Sales
Rich Dad
Scottsdale, AZ
05.2023 - 07.2023
- I worked at different events to sell Rich Dad's books
- I manged their product and money
- Processed payments quickly and accurately using cash registers or point-of-sale software systems.
- Greeted customers as they entered, providing friendly customer service.
Education
High School Diploma -
Saguaro High School
Scottsdale, AZ05-2024
Some College (No Degree) - Criminology
Arizona State University
PhoenixSkills
- Shift Management
- Cash Handling
- Cashiering
- Customer service
- Crew management
- Organizational skills
- Time management
- Basic math
- Sales
- Communication skills
- Retail sales
- Positive Attitude
- Stocking
- Phone etiquette
- Product demos
- Issue Resolution
Certification
- Food Handler Certification, 02/01/24, 02/01/27
- Driver's License
References
References available upon request.
Timeline
Book Sales
Rich Dad
05.2023 - 07.2023
Shift Leader
Dairy Queen
09.2022 - Current
High School Diploma -
Saguaro High School
Some College (No Degree) - Criminology
Arizona State University
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