Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated nursing student seeking hands-on experience while putting patients first.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Sparrow Specialty Hospital
Lansing, MI
04.2023 - Current
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Educated patients on basic health-related topics such as nutrition, hygiene habits.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Conducted safety rounds regularly to ensure safe environment for patients.
Helped create a safe environment by following infection control policies.
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Donor Support Technician
CSL Plasma
Jackso, MI
10.2022 - 08.2023
Respond to donor reactions.
Offer assistance to phlebotimists.
Disconnect the donor once the process is finished.
Supervised or instructed new technicians on laboratory protocols.
Ensure accurate recording of donor data in the management system.
Maintain alertness in case of any reportable events.
Document and respond to any alarms that may go off during the donation process.
Cleaned and calibrated laboratory equipment.
Followed key principles of asepsis to protect medical equipment from contamination during blood work.
Server / Hostess /Expeditor
Knight's Steakhouse & Grill
Jackson, MI
02.2021 - 10.2022
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Set up tables in between patrons to reduce wait times.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Cleaned tables and chairs to prepare dining area for next customers.
Served food and beverages to patrons and immediately remedied issues with orders.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Provided exceptional service to high volume of daily customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.