Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Albert

Torrington,CT

Summary

Experienced in customer service with a proven track record of maintaining safety and enhancing customer satisfaction in busy environments. Skilled in multitasking, with a strong ability to adapt to varying customer needs and workplace challenges. Eager to apply a positive attitude and a commitment to excellence in a new role, ensuring both customer and employer needs are met with professionalism.

Overview

6
6
years of professional experience

Work History

Bus Driver

All-Star Transportation
Burlington, CT
11.2022 - 11.2024
  • Ensured passenger safety by adhering to all applicable traffic laws and regulations.
  • Conducted vehicle inspections prior to each shift for mechanical defects or malfunctions.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Maintained order and addressed incidents promptly.

Barista/Cashier

Tony's Coffee Express
Thomaston, CT
08.2021 - 04.2022
  • Closed shop on Fridays following specific procedures.
  • Managed cash transactions.
  • Maintained cleanliness, ensuring a welcoming environment for customers.

Server/Cashier

Little Oak Cafe
Canton, CT
03.2021 - 06.2021
  • Greeted guests and promoted specials.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies, or special requests.

Server/Bartender

Bachi's Ristorante Grill & Bar
Torrington, CT
05.2019 - 01.2021
  • Delivered high-quality service in a fast-paced environment.
  • Handled orders, payments, KENO, and inquiries efficiently, contributing to repeat business.
  • Enforced minimum age requirements for the consumption of alcoholic beverages by checking identification.
  • Assisted in training new servers.

Cafe Associate

Panera Bread
Canton, CT
12.2019 - 07.2020
  • Handled orders and payment transactions FOH
  • Assisted in the preparation of sandwiches, salads, soups, smoothies, and other café items.
  • Communicated inventory needs to management team for ordering purposes.
  • Opened or closed the café according to daily checklists to keep the establishment safe, organized, and customer-ready.

Education

High School Diploma -

Torrington High School
Torrington
06-2017

Some College (No Degree) - Engineering Science

Northwestern Connecticut Community College
Winsted

Skills

  • Comfortable in High Volume
  • Fast Response
  • LEAN Manufacturing
  • Willing to Learn
  • Communication
  • Attention to detail

Timeline

Bus Driver

All-Star Transportation
11.2022 - 11.2024

Barista/Cashier

Tony's Coffee Express
08.2021 - 04.2022

Server/Cashier

Little Oak Cafe
03.2021 - 06.2021

Cafe Associate

Panera Bread
12.2019 - 07.2020

Server/Bartender

Bachi's Ristorante Grill & Bar
05.2019 - 01.2021

High School Diploma -

Torrington High School

Some College (No Degree) - Engineering Science

Northwestern Connecticut Community College

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Cassandra Albert