Ambitious professional with experience in managing client relationships and optimizing service processes. My strong communication skills help foster effective team dynamics, resulting in seamless service and delivery.
Overview
6
6
years of professional experience
Work History
Watercraft Dispatcher
Reynolds Towing/ Tow Boat US
Bay Shore
06.2025 - Current
Coordinated towing services, ensuring prompt response to customer requests.
Monitored communication systems, optimizing dispatcher efficiency.
Maintained precise records of service requests and completed jobs.
Assistant Manager
West Marine
West Islip
04.2022 - Current
Supported daily operational tasks to enhance team efficiency and service delivery.
Assisted in training new employees on company policies and procedures.
Performed daily opening and closing procedures for the register area.
Facilitated communication between employees and management by relaying messages accurately.
Tournament Coordinator
Bergen Bay Docks
West Babylon
05.2020 - Current
Created promotional materials, including posters and shirt designs, for tournament advertising.
Organized team registration activities efficiently before each tournament.
Assist in operations of family-owned fuel dock/marina to ensure seamless functionality.
Real Estate Assistant
Dana Varricchio
Babylon
01.2022 - 01.2024
Executed data entry tasks to maintain current client and property databases.
Assisted in preparation and distribution of marketing materials for property listings.
Supported open house events to enhance client engagement and property visit.
Education
Bachelor of Science - Marketing
St. Joseph's University
Patchogue, NY
05-2025
Skills
Customer relations and service excellence
Strong interpersonal communication
Thrive both independently and in collaborative settings