Cassandra Andersen
Ft. Worth,Tx
Summary
A position in a results-oriented organization that seeks an ambitious and career conscious person, where acquired skills, education and experience will be utilized toward continued growth and advancement.
Overview
6
6
years of post-secondary education
31
31
years of professional experience
Work History
Office Manager
Lovestyle INC./ Tim Love Restaurants
01.2016 - Current
- Managed procurement of office supplies, ensuring availability to support daily operations.
- Assisted with AP/AR duties, ensuring accurate entry of invoices.
- Keep track of cash drawer and take deposits to the bank.
- Manage calendars for supervisor and musicians.
- Supported human resources by maintaining employee files and facilitating onboarding.
- Planned and organized special outings, luncheons, and pop-up events to enhance team engagement.
- Monitored and organized merchandise inventory to facilitate sales.
- Enter all data for special reports and weekly summaries.
- Use various computer programs, Microsoft Suite (Excel, Microsoft, Rest 365).
Demonstrator/Sales Associate
CLUB DEMONSTRATION SERVICES
Foxworth, TX
01.2015 - 01.2023
- Introduce customers to new and exciting items and brands by conducting product tasting events, sampling or demonstrations.
- Demonstrated products effectively to customers in retail environments.
- Engaged customers by explaining product features and benefits.
- Delivered high-quality customer service by actively listening and responding.
- Coordinated setup and takedown of product demonstrations.
- Set up and take down demonstrations.
- Collaborated with team members to set up promotional displays.
- Prepare product and serve to customers.
Administrative Assistant
The Arc of Texas / ReuseIt
01.2009 - 01.2016
- Greeted visitors to create a welcoming environment and facilitate their needs.
- Provided customer service support to resolve client issues and enhance satisfaction.
- Enter data into the computer.
- Compile employee files and order office supplies.
- Conduct billing and file invoices.
- Compiled employee files and managed office supply inventory to ensure operational efficiency.
- Work with Excel, Microsoft Word and Outlook.
- Facilitated a positive first impression by greeting visitors.
Assistant Office Manager
Banfield the Pet Hospital
01.2004 - 01.2009
- Answer multiple phone lines.
- Compiled and analyzed weekly reports and paperwork to support operational decisions.
- Created and managed employee schedules to ensure adequate staffing coverage.
- Run and compile weekly reports and paperwork.
- Generated employee schedules.
- Trained employees on policies and procedures to enhance compliance and service quality.
- Demonstrated understanding of pet behaviors and training techniques..
- Utilized exceptional customer service skills to enhance client satisfaction..
- Utilized different office equipment effectively to support administrative functions..
- Assisted veterinarian and techs with tasks.
Employment Specialist/Job Coach/Vocational Evaluator
Sally Mickel and Associates
01.1996 - 01.2003
- Conducted Vocational Evaluations, interpreted test results, wrote reports, counseled clients regarding disabilities and employment.
- Collaborated with counselors to develop tailored employment plans for clients.
- Provided guidance on effective resume development techniques.
- Facilitated resume training sessions to enhance clients' job application skills.
- Trained clients with disabilities in specific workplace duties and monitored progress through regular evaluations.
- Provided external support by assisting clients with various social outings.
Education
Bachelor of applied arts and sciences - social work, rehabilitation and sociology
Universtiy of North Texas
Denton , TX 09.1988 - 01.1995
Skills
- Procurement management
- Invoice processing
- Data entry
- Inventory tracking
- Schedule coordination
- Various computer programs
- Office management
- Office administration
- Accounts payable
- Employee onboarding
- Team engagement activities
- Event planning
- Problem solving
- Attention to detail
- Supply inventory
- Customer service
Accomplishments
- Completed four semesters of sign language.
- Received Supported Employment Certification upon completing two training workshops through The University of North Texas Rehabilitation program. Learned how to assist clients with disabilities in finding employment. Learned various techniques to network with employers and community resources.
- Food Handlers Certificate
Timeline
Office Manager
Lovestyle INC./ Tim Love Restaurants
01.2016 - Current
Demonstrator/Sales Associate
CLUB DEMONSTRATION SERVICES
01.2015 - 01.2023
Administrative Assistant
The Arc of Texas / ReuseIt
01.2009 - 01.2016
Assistant Office Manager
Banfield the Pet Hospital
01.2004 - 01.2009
Employment Specialist/Job Coach/Vocational Evaluator
Sally Mickel and Associates
01.1996 - 01.2003
Bachelor of applied arts and sciences - social work, rehabilitation and sociology
Universtiy of North Texas
09.1988 - 01.1995