Professional with experience in patient benefits coordination. Expertise in navigating healthcare systems, managing patient accounts, and ensuring optimal benefits utilization. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in communication, problem-solving, and patient advocacy.
Overview
4
4
years of professional experience
Work History
Patient Benefits Coordinator
Las Vegas Modern Dentistry And Orthodontics
04.2024 - Current
Collaborated with healthcare providers to develop customized care plans, ensuring optimal patient outcomes.
Maintained strict confidentiality of patient information in compliance with HIPAA regulations while managing sensitive data.
Assisted patients in understanding their insurance coverage, explaining plan details and coordinating necessary authorizations.
Implemented new procedures for tracking patient cases, improving overall office organization and workflow.
Demonstrated flexibility by adapting to changing priorities and effectively managing multiple tasks simultaneously.
Contributed to a positive work environment by collaborating effectively with team members and actively participating in staff meetings.
Benefit Coordinator
Montecito Town Center Dental Group
02.2024 - 04.2024
Explained benefits to plan patients in easy to understand terms in order to educate each on available options.
Resolved issues and inquiries from plan patients regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Supported administrative tasks such as filing paperwork, maintaining supply inventory levels, or assisting with front desk duties as needed.
Developed strong relationships with both patients and providers by consistently demonstrating professionalism and empathy.
Dental Assistance
Montecito Town Center Dental Group
04.2021 - 02.2024
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Documented patient dental health information, medical history, and vital signs for future reference.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
Associate Degree in Health Studies - Dental Assistance
Carrington College
Las Vegas, NV
01-2022
High School Diploma -
Sunrise Mountain High School
Las Vegas
05-2020
Skills
Strong empathy
HIPAA compliance
Verbal and written communication
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Leadership skills
Teamwork and collaboration
Relationship building
Timeline
Patient Benefits Coordinator
Las Vegas Modern Dentistry And Orthodontics
04.2024 - Current
Benefit Coordinator
Montecito Town Center Dental Group
02.2024 - 04.2024
Dental Assistance
Montecito Town Center Dental Group
04.2021 - 02.2024
Associate Degree in Health Studies - Dental Assistance
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