Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Peterson Pierre

Malden,MA

Summary

Dynamic and attentive Patient Benefits Coordinator experience at Boston Healthcare For The Homeless Program and Allied Universal Services. Skilled in active listening and problem-solving, ensuring seamless patient access to care. Bilingual and CAC certified, adept at navigating healthcare regulations and maintaining HIPAA compliance. Successfully assisted patients with insurance issues, enhancing service delivery and patient satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Benefits Coordinator

Boston Healthcare For The Homeless Program
01.2025 - Current
  • Greet and check in patients, complete the intake process, and verify insurance and demographic information.
  • Assist patients with insurance applications, renewals, and resolving coverage issues to ensure access to care.
  • Schedule and coordinate medical and behavioral health appointments for patients.
  • Conduct outreach and follow-up to help patients stay connected to services and maintain active benefits.
  • Collaborate with providers and clinic staff to support smooth patient flow and quality service delivery

Front Desk Security Officer

Allied Universal Security Services
11.2023 - 12.2024
  • Monitored premises to ensure safety and security protocols were consistently followed.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Assisted visitors with inquiries, providing exceptional customer service and support.
  • Maintained accurate logs of daily activities and incidents for record-keeping purposes.

Education

Associate of Science - Social Work

Bunker Hill Community College
Charlestown, MA
05-2028

No Degree - Medical Interpreter

Bunker Hill Community College
Charlestown, MA
09-2025

Skills

  • Strong empathy
  • Costumer Service
  • CPR/First Aid Certified
  • Bilingual
  • CAC certification
  • Basic Computer Literacy
  • Active Listening
  • Problem Solving
  • HIPAA compliance
  • Office administration
  • Healthcare regulations

Certification

Certified Medical Interpreter (BHCC)

CPR/First Aid (American Red Cross)

CAC (Certified Application Counselor, MasshealthConnector)


Languages

Haitian creole
Native or Bilingual
French
Native or Bilingual

Timeline

Patient Benefits Coordinator

Boston Healthcare For The Homeless Program
01.2025 - Current

Front Desk Security Officer

Allied Universal Security Services
11.2023 - 12.2024

Associate of Science - Social Work

Bunker Hill Community College

No Degree - Medical Interpreter

Bunker Hill Community College

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