Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cassandra Bausa

Summary

Dynamic professional with extensive experience in sales, operations management, and team leadership across retail, hospitality, and B2B sectors. Skilled in cultivating client relationships, driving revenue growth, and executing innovative solutions to optimize business performance. Proven ability to consistently exceed goals through strategic planning, effective communication, and fostering strong connections. Adept in data analysis, creative visual storytelling, and digital marketing to deliver impactful results.

Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Representative

Downs Energy
02.2024 - Current
  • Drive client acquisition and retention for commercial fleet card accounts, successfully securing over 1 million gallons of fuel sales to date
  • Conduct daily cold calling and maintain on-call availability 24/7 to address client inquiries, ensure satisfaction, and build lasting relationships
  • Consistently network and meet new prospects, building trust and rapport with business owners and fleet managers across multiple industries
  • Perform in-depth fuel usage analyses, uncovering hidden costs and recommending tailored solutions to save clients significant expenses
  • Present detailed proposals highlighting wholesale pricing, fraud protection, real-time transaction alerts, and customizable driver controls
  • Collaborate with internal teams to ensure seamless account onboarding, efficient service, and customer satisfaction

Photographer

Law Office Aquariums
02.2024 - Current
  • Produce high-quality images using advanced photography techniques, increasing client engagement and recognition
  • Directed creative photoshoots that led to business features in REEF magazine

Volunteer

The Road Home
08.2023 - 03.2024
  • Contributed to a successful fundraising campaign, raising $15,000 for shelter services
  • Organized clothing and food drives, significantly increasing donations and resources
  • Supported over 100 disadvantaged families through community outreach and engagement

Supervisor

Starbucks
07.2021 - 01.2024
  • Manage a team of 30 baristas at a high-volume location, reducing drive times by 20% and increasing customer satisfaction scores by 35% through enhanced workflows and strategic training
  • Conduct weekly financial analyses, leading to a 13% increase in profitability through forecasting and cost management
  • Implemented precise inventory systems, reducing waste and improving stock turnover
  • Foster a collaborative team culture, resulting in higher employee retention and job satisfaction

Manager

Juice It Up
07.2017 - 07.2021
  • Directed operations across three stores, ensuring consistent brand representation and operational efficiency
  • Resolved staff challenges and customer service issues, maintaining harmonious environments and high satisfaction levels
  • Optimized resource allocation, balancing labor, inventory, and budgets to boost store profitability

Education

Associate of Arts - Communications

Santiago Canyon College
Orange, CA
04.2025

Skills

  • Salesforce
  • HubSpot
  • Adobe Suite
  • Microsoft Office
  • Google Analytics
  • POS Systems
  • Data Analysis
  • Copywriting
  • Customer Relationship Management (CRM)
  • Customer service
  • Customer relationship building

Certification

  • Google Data Analytics Professional Certificate, 2022, Skilled in visualizing and presenting data findings using dashboards and reports.
  • Google Digital Marketing & E-Commerce Professional Certificate, 2023, Expertise in promoting, distributing, and monetizing content across digital platforms.

Timeline

Sales Representative

Downs Energy
02.2024 - Current

Photographer

Law Office Aquariums
02.2024 - Current

Volunteer

The Road Home
08.2023 - 03.2024

Supervisor

Starbucks
07.2021 - 01.2024

Manager

Juice It Up
07.2017 - 07.2021

Associate of Arts - Communications

Santiago Canyon College

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Cassandra Bausa