CASSANDRA BEHM
Glendale,AZ
Summary
Detail-oriented child welfare professional with hands-on experience in medical, safety, and legal compliance within child-serving systems. Proven ability to coordinate with interdisciplinary teams, manage sensitive documentation, and ensure continuity of care for children in state custody. Strong independent worker with excellent time management, communication, and recordkeeping skills.
Overview
9
9
years of professional experience
Work History
Compliance Liaison
Sunshine Residential Homes
06.2025 - Current
- Ensure medical compliance for children in residential care by coordinating with caseworkers, house managers, Merch Care, and healthcare providers.
- Monitor, track, scan, upload, and manage medical documentation within the Children's Field system to maintain accurate and up-to-date records.
- Schedule, coordinate, and reschedule medical appointments to ensure continuity of care for children.
- Communicate effectively with interdisciplinary teams to support timely medical services and follow-up care.
- Maintain strict confidentiality while managing sensitive medical and client records.
- Demonstrate strong time management skills and the ability to work independently while balancing multiple priorities.
Investigator
Department of Child Safety
04.2024 - 05.2025
- Ensured compliance with state and agency requirements related to child safety, medical needs, and case documentation.
- Coordinated with case managers, service providers, and multidisciplinary teams to support timely services for children in care.
- Monitored, tracked, and maintained accurate case records, including medical and service-related documentation.
- Prepared detailed reports, maintained organized files, and ensured documentation accuracy for legal and compliance purposes.
- Participated in Child & Family Team (CFT) meetings and Team Decision Making (TDM) meetings to ensure coordinated care.
- Managed multiple cases simultaneously while meeting strict deadlines and compliance standards.
Store Administrator
Safeway
01.2023 - 03.2024
- Managed payroll, HR onboarding, and confidential employee records.
- Ensured store compliance with safety and operational procedures.
- Demonstrated strong organizational skills while balancing administrative and customer-facing responsibilities.
Intern
Everybody Matters
01.2023 - 05.2023
- Supported children with behavioral, emotional, and developmental needs in educational and care settings.
- Maintained detailed case notes, observations, and assessments to support service continuity.
- Communicated daily with teachers, staff, and support teams to ensure children's needs were met.
- Fostered a safe, structured, and supportive environment for children.
Intern
Arizona Coalition to End Sexual & Domestic Violence
08.2022 - 12.2022
- Provided support and referrals to survivors, ensuring accurate documentation and confidentiality.
- Managed resource information and developed a county-by-county mental health resource directory.
- Assisted with administrative recordkeeping and coordination of services.
Cashier & Courtesy Clerk
Safeway
06.2017 - 12.2022
- Delivered consistent customer service while maintaining accurate transaction records.
- Supported front-end operations and adhered to company procedures and policies.
Education
Bachelor of Science - Criminology & Criminal Justice
Northern Arizona University
Flagstaff, AZ 09.2019 - 05/2023
Skills
- Medical and case documentation tracking
- Compliance monitoring and record management
- Interdisciplinary team communication
- Scheduling and coordination of services
- Time management and independent work
- Confidential records handling
- Child welfare and client advocacy
- Microsoft Office
- Email systems
- Electronic recordkeeping
Timeline
Compliance Liaison
Sunshine Residential Homes
06.2025 - Current
Investigator
Department of Child Safety
04.2024 - 05.2025
Store Administrator
Safeway
01.2023 - 03.2024
Intern
Everybody Matters
01.2023 - 05.2023
Intern
Arizona Coalition to End Sexual & Domestic Violence
08.2022 - 12.2022
Bachelor of Science - Criminology & Criminal Justice
Northern Arizona University
09.2019 - 05/2023
Cashier & Courtesy Clerk
Safeway
06.2017 - 12.2022