Cassandra Bishoff
Spencer,WV
Summary
Dynamic leader with proven expertise in workforce management and inventory management honed at Hildreth Supply. Excelled in enhancing team performance and customer satisfaction through strategic planning and effective communication. Skilled in financial management and CRM, consistently achieving operational excellence and fostering inclusive environments. Demonstrates exceptional team leadership and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Manager
Hildreth Supply
Spencer, WV
08.2005 - Current
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Implemented payment reminder system to decrease outstanding receivables.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
Fitness Instructor
Curves Fitness Center
Spencer, WV
08.2005 - 08.2006
- Conducted one-on-one training sessions to meet clients' specific health and fitness objectives.
- Provided nutritional advice and created diet plans to complement fitness regimens.
- Demonstrated stretching, cool-down and recovery techniques following workouts.
- Maintained clean and organized fitness spaces to ensure a safe and welcoming environment.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Conducted fitness assessments to evaluate clients' fitness levels and track their progress over time.
Education
High School Diploma -
Roane County High
Spencer, WV05-2005
Some College (No Degree) -
WVUP
Ripley, WVSkills
- Marketing
- Business planning
- Inventory management
- Brand management
- Safety procedures
- Budget control
- Workforce management
- Financial management
- Financial records oversight
- Sales management
- Verbal and written communication
- Competitor research
- Team leadership
- Documentation and reporting
- Staff management
- Customer relationship management (CRM)
Affiliations
I love spending time with my family. They are my pride and joy in life. We like to go side by side riding in our free time. I also enjoy days by the pool. I enjoy cleaning and organizing things.
Accomplishments
- I was a Cheerleader all through my high school years.
- Graduated from high school and continued to college but didn't finish just wasn't for me.
- I've had the same job for 20 years
Languages
English
Professional
Timeline
Manager
Hildreth Supply
08.2005 - Current
Fitness Instructor
Curves Fitness Center
08.2005 - 08.2006
High School Diploma -
Roane County High
Some College (No Degree) -
WVUP
Similar Profiles
Bailey EachesBailey Eaches
Manufacturing Associate at Hildreth ManufacturingManufacturing Associate at Hildreth Manufacturing
Lillian BrewerLillian Brewer
House and Pet Sitter at Michelle HildrethHouse and Pet Sitter at Michelle Hildreth
Charles WisemanCharles Wiseman
Baler Room Operator at Supply One Granite Packaging SupplyBaler Room Operator at Supply One Granite Packaging Supply