Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cassandra Bowers

Athol,MA

Summary

Healthcare professional with experience in substance use treatment, mental health services, and patient support. Skilled in communication, documentation, and working in fast-paced clinical environments. Looking to bring strong organizational and interpersonal skills to roles such as medical billing, and other administrative positions.

Overview

2
2
years of professional experience

Work History

Case Manager

ARK Behavioral Health
Ashby, MA
09.2023 - Current
  • Provide case management support for individuals in recovery, helping coordinate care plans and treatment resources.
  • Work closely with therapists, nurses, and medical staff to ensure smooth patient transitions and care delivery.
  • Handle patient documentation and maintain compliance with HIPAA standards.
  • Communicate with community programs to arrange referrals and follow-up care.

Recovery Specialist

Banyan Treatment Centers
Baldwinville, MA
12.2022 - 09.2023
  • Supported patients during detox and residential stays, focusing on safety and emotional support.
  • Managed documentation and patient monitoring in collaboration with nursing and clinical staff.
  • Led group sessions and provided education on recovery strategies and aftercare options.
  • Assisted with daily facility operations, ensuring timely coordination of patient needs.

Education

CPC -

AAPC
08-2025

Nursing - RN Program -

Mount Wachusett Community College
Gardner, MA
05.2027

Addiction Counseling -

Westfield State University
08-2024

Skills

  • Patient Communication & Support
  • Medical Documentation
  • Administrative Coordination
  • Care coordination
  • Customer Service
  • Multitasking and organization

Accomplishments

  • Employee of the Month - May 2023

Timeline

Case Manager

ARK Behavioral Health
09.2023 - Current

Recovery Specialist

Banyan Treatment Centers
12.2022 - 09.2023

CPC -

AAPC

Nursing - RN Program -

Mount Wachusett Community College

Addiction Counseling -

Westfield State University

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