Cassandra Bowers
Athol,MA
Summary
Dedicated Certified Nursing Assistant with a strong background in mental health and substance abuse treatment. Experienced in case management and recovery specialist roles supporting veterans and first responders in high-stress environments. Proven ability to build rapport with diverse populations, manage crisis situations, and provide trauma-informed care. Passionate about delivering holistic, patient-centered support and pursuing continued growth in the nursing field.
Overview
3
3
years of professional experience
Work History
Case Manager
ARK Behavioral Health
Ashby, MA
09.2023 - Current
- Provide case management support for individuals in recovery, helping coordinate care plans and treatment resources.
- Work closely with therapists, nurses, and medical staff to ensure smooth patient transitions and care delivery.
- Handle patient documentation and maintain compliance with HIPAA standards.
- Communicate with community programs to arrange referrals and follow-up care.
Recovery Specialist
Banyan Treatment Centers
Baldwinville, MA
12.2022 - 09.2023
- Supported patients during detox and residential stays, focusing on safety and emotional support.
- Managed documentation and patient monitoring in collaboration with nursing and clinical staff.
- Led group sessions and provided education on recovery strategies and aftercare options.
- Assisted with daily facility operations, ensuring timely coordination of patient needs.
Education
Nursing - RN Program -
Mount Wachusett Community College
Gardner, MA05.2027
CPC -
AAPC
08-2025
Certified Nursing Assistant
The Fieldstone School
Worcester08-2025
Addiction Counseling -
Westfield State University
08-2024
Skills
- Patient Communication & Support
- Medical Documentation
- Administrative Coordination
- Care coordination
- Multitasking and organization
- Treatment planning
Accomplishments
- Employee of the Month - May 2023
Timeline
Case Manager
ARK Behavioral Health
09.2023 - Current
Recovery Specialist
Banyan Treatment Centers
12.2022 - 09.2023
Nursing - RN Program -
Mount Wachusett Community College
CPC -
AAPC
Certified Nursing Assistant
The Fieldstone School
Addiction Counseling -
Westfield State University
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