Cassandra Bowler
Monroe,MI
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
General Manager
Tropical Smoothie
Maumee, OH
04.2023 - 12.2023
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recruited, interviewed and hired qualified staff for open positions.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Supervised employees through planning, assignments, and direction.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Assistant General Manager
Tropical Smoothie
Hinesville, GA
08.2020 - 04.2023
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Helped team develop specialized projects, events and promotions.
- Prepared staff work schedules and assigned team members to specific duties.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Soldier
US Army
JBLM, WA
01.2018 - 11.2019
- Maintained accurate, updated files on civilian and military personnel in battalion.
- Provided instruction on weapons systems, tactics, and techniques to junior enlisted personnel.
- Scanned documents into digital formats ensuring accuracy of content.
- Copied, sorted and filed records of office activities and business transactions.
Education
Buisness
Monroe County Community College
Monroe, MISkills
- Paperwork Processing
- Call Management
- Complaint Resolution
- Appointment Scheduling
- Scheduling
- Consultative Sales
- Reliable
Timeline
General Manager
Tropical Smoothie
04.2023 - 12.2023
Assistant General Manager
Tropical Smoothie
08.2020 - 04.2023
Soldier
US Army
01.2018 - 11.2019
Buisness
Monroe County Community College
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