Cassandra Burns
Limon,CO
Summary
Experienced professional specializing in vocational rehabilitation and health system coordination. Proven track record in developing personalized employment plans for disabled individuals and enhancing client independence through strategic counseling. Skilled in effective case management and multitasking in high-demand environments.
Overview
6
6
years of professional experience
Work History
Vocational Rehabilitation Counselor
Colorado Department of Labor and Employment
Limon, Colorado
10.2024 - Current
- Assessed client needs for vocational rehabilitation services to create tailored solutions.
- Evaluated client requirements for vocational rehabilitation services to tailor individualized support plans.
- Conducted career counseling sessions to implement effective job search strategies.
- Advocated for client access to community resources and support services to enhance rehabilitation outcomes.
- Managed multiple cases consistently to ensure timely service delivery.
- Maintained accurate records of client progress, including case notes and service plans.
- Coordinated resources between state agencies and private organizations to facilitate successful workforce transitions.
- Documented and filed patient health reports and charts accurately.
Administrative Assistant III
Colorado Department of Labor and Employment
Limon, Colorado
10.2021 - Current
- Scheduled meetings and appointments to optimize workflow efficiency.
- Managed postal mail, both incoming and outgoing, for two fast-paced DVR offices.
- Collaborated with vendors on billing inquiries to resolve discrepancies and ensure compliance.
- Processed bills for approximately 150 DVR clients monthly to accounts receivable.
- Executed monthly reconciliation of credit card purchases for individuals served.
- Obtained medical records to facilitate eligibility determination for services.
- Maintained supplies and coordinated maintenance for state facility and fleet vehicles.
- Generated monthly and weekly reports to support compliance with mandated deadlines.
Case Manager
Lincoln Health
Hugo, Colorado
07.2020 - 06.2023
- Coordinated preadmission and discharge planning for nursing home residents to ensure smooth transitions and continuity of care.
- Guided care plans for nursing home residents using the minimum data set.
- Facilitating patient needs and treatment plans and assisting patients in navigating the health care system.
- Leveraged local resources to enhance patient outcomes and support successful care management.
- Assessed medical necessity and submitted prior authorizations for four high-volume clinics and a critical access hospital to facilitate timely patient access to services.
Home Health/ Hospice Billing Coordinator
Lincoln Health
Hugo, Colorado
12.2019 - 07.2020
- Coordinated with clinicians to ensure complete clinical documentation for accurate billing.
- Ensured compliance with regulatory guidelines for reimbursement protocols.
- Facilitated referral intake process for home health and hospice patients, ensuring timely access to services.
- Performed statistical data reporting to monitor and analyze performance metrics.
Education
Bachelor of Science/Art - Human Development and Family Studies, Pre Health
Colorado State University
Fort Collins, CO05-2024
Master of Science - Rehabilitation Counseling
University of Wisconsin Stout
Menomonie, WI03-2026
Skills
- Case management
- Career counseling
- Client advocacy
- Assessment administration
- Healthcare software navigation
- State agency software navigation
- Data analysis
- Reporting
- Technical documentation
- Microsoft Office proficiency
- Google Workspace proficiency
- Analytical skills
- Critical thinking
- Stakeholder collaboration
- Resource coordination
- Team collaboration
- Verbal communication
- Written communication
- Records management
References
- Dara Randel, MA, Rehabilitation Counselor II, Entrepreneurship, Division of Vocational Rehabilitation, 719-688-9905, dara.randel@hotmail.com, Colleague
- Don Yoxsimer M.Ed., Rehabilitation Counselor I, Division of Vocational Rehabilitation, 719-691-1573, yoxsimer@gmail.com, Colleague
- Katelyn Wiegert, M.A.S, Former Case Manager, Lincoln Community Hospital, 719-740-8972, k_yowell11@hotmail.com, Colleague
- Chasity Davis, Home Health and Hospice Nurse, Lincoln Community Hospital, 712-304-4380, clpetersen4@aol.com, Colleague
- Nicole Miller, Former Medical Billing Professional, Lincoln Community Hospital, 720-273-9367, nicmiller714@gmail.com, Colleague
- Kimberly Britton, M.Ed., Former Childhood Educator, Limon Child Development Center, 719-740-1289, misskim75@hotmail.com, Colleague
Timeline
Vocational Rehabilitation Counselor
Colorado Department of Labor and Employment
10.2024 - Current
Administrative Assistant III
Colorado Department of Labor and Employment
10.2021 - Current
Case Manager
Lincoln Health
07.2020 - 06.2023
Home Health/ Hospice Billing Coordinator
Lincoln Health
12.2019 - 07.2020
Bachelor of Science/Art - Human Development and Family Studies, Pre Health
Colorado State University
Master of Science - Rehabilitation Counseling
University of Wisconsin Stout