Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Vocational Rehabilitation Counselor
DHHS
02.2008 - 11.2014
Coordinated community resources and secured referrals.
Administered preliminary and comprehensive vocational assessments.
Promoted development of interviewing, resume writing and etiquette skills.
Assisted individuals with addressing disabilities and developing career plans.
Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Assisted clients in exploring career options and vocational goals.
Liaised with community partners to enhance employment opportunities for individuals with disabilities.
Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
Evaluated diagnostic data to determine eligibility and needed services.
Mobilized case management system to document service delivery and case progress.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Education
Master Of Applied Science - Vocational Rehabilitation Counseling
NC A&T State University
Greensboro, NC
07.2006
Bachelor Of Applied Science - Psychology
NC A&T State University
Greensboro, NC
05.2003
Skills
Service Coordination
Documentation Skills
Assessment Administration
Expert Witness Testimony
Case Management
Evaluation Reports
Caseload Management
Referral Coordination
Goal Setting
Progress Monitoring
Client Records Management
Client Needs Assessment
Rehabilitation Treatment Planning
Rehabilitation Planning
Timeline
Vocational Rehabilitation Counselor
DHHS
02.2008 - 11.2014
Master Of Applied Science - Vocational Rehabilitation Counseling
Social Worker II-Adult Services at Cumberland County Department of Social Services-DHHSSocial Worker II-Adult Services at Cumberland County Department of Social Services-DHHS