Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Vocational Rehabilitation Counselor
Vocational Rehabilitation Services
01.2023 - Current
Provide vocational guidance and counseling of a caseload of 60+ for individuals with physical, mental and/or emotional disabilities or impairments
Conduct comprehensive assessments to evaluate participants’ vocational skills, interests, and abilities
Partner and collaborate with community organizations and local agencies to provide resources, referrals, and support services to enhance participant outcomes
Conducted labor market research to better inform clients of potential career opportunities.
Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Evaluated diagnostic data to determine eligibility and needed services.
Rehabilitation Therapist
Evansville State Hospital
01.2014 - 01.2023
Train 50+ employees on therapeutic interventions using the principles of de-escalation, re-direction, and approved techniques for prevention and management of behavior
Provided training and support to a team of 10+ on Electronic Medical Records (EMR) system when transitioning from paper chart to EMR system
Plan, organize, and execute all areas of event planning, as well as serve as leadership for patient weekend, holiday, and quarterly special events.
Conducted ongoing evaluations of program effectiveness, refining approaches as needed to maximize therapeutic outcomes.
Developed personalized treatment plans for patients, resulting in increased overall satisfaction and progress towards goals.
Liaised with 10+ healthcare professionals to assess residents' needs, progress and well-being.
Education
MBA - Healthcare management
Western Governors University
Salt Lake City, UT
01.2025
Bachelor of Science - Psychology
University of Southern Indiana
Evansville, IN
05.2011
Skills
System Implementation
Staff training and development
Multidisciplinary Collaboration
Service coordination
Strong communication skills
Data-Driven Decision Making
Process Improvement
Analyzing skills
Caseload management
Community relations
Accomplishments
Partnered with state Vocational Rehabilitation leadership to develop a unified tracking form for Work-Based Learning services, now used across all regional offices to streamline and enhance program oversight.
Completed Eligibility Determinations for Vocational Rehabilitation services in 23 days on average with 100% accuracy.
Collaborated with team of 8 to facilitate and execute an event for up to 168 patients at Evansville State Hospital in 2023.
Social Worker at Hong Chi Pinehill Integrated Vocational Rehabilitation Services CentreSocial Worker at Hong Chi Pinehill Integrated Vocational Rehabilitation Services Centre