Cassandra Campbell
1011 Veterans Rd ,SC
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Manager
Knotty Headz
Columbia
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree - Science
Spartanburg Methodist
Spartanburg High School Diploma -
Airport High School
Columbia, SC2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Task delegation
- Documentation and reporting
- Staff training and development
- Complex Problem-solving
- Strategic planning
- Project management
- Shift scheduling
- Schedule preparation
- Workforce management
- Business administration
- Product management
- Business development
- Business planning
- Data analysis
- Computer skills
- Effective communication
- Adaptability and flexibility
- Attention to detail
- Multitasking
- Problem-solving
- Organizational skills
Timeline
Manager
Knotty Headz
01.2022 - Current
No Degree - Science
Spartanburg Methodist
High School Diploma -
Airport High School