Medical Assistant
CASSANDRA CARDENAS
ATX PRIMARY CARE
Temple,TX
2
Languages
10
years of professional experience
Compassionate healthcare professional with expertise in medical assisting, patient care, and clinical support. Proven ability to coordinate appointments, maintain accurate medical records, and assist patients in daily needs within fast-paced environments. Strong communication and organizational skills enhance support for healthcare providers. Bilingual in English and Spanish.
Work History
Medical Assistant
1 Year 5 Months- Clinical Intake & Diagnostics: Roomed patients, conducted initial clinical intake, recorded vital signs in Electronic Health Records (EHR), performed 12-lead EKGs, and instructed patients on diagnostic sleep study equipment setup.
- Medication Administration: Safely prepared and administered intramuscular (IM), intradermal (ID), and subcutaneous (SubQ) injections per physician orders.
- Procedural Assistance: Prepared sterile fields and directly assisted physicians during specialized procedures, including Nexplanon insertions, Botox administration, testosterone pellet placements, and Pap smears.
- Patient Communication & Triage: Conducted timely patient callbacks to deliver lab results, answer clinical inquiries, and communicate post-procedure care instructions.
- Patient Communication & Triage: Conducted patient callbacks to deliver lab results, answer clinical inquiries, and communicate post-procedure care instructions, ensuring continuity of care.
- Revenue Cycle & Referral Management: Processed insurance prior authorizations and managed specialist referrals, facilitating timely patient access to necessary care.
- Inventory Control: Monitored supply levels and tracked usage trends, managing reordering to ensure exam rooms and clinical areas remained fully stocked.
Medical Assistant
2 Years- Coordinated and confirmed appointments for seven healthcare providers, enhancing patient access to care.
- Coordinated, scheduled, and confirmed appointments for seven healthcare providers.
- Managed incoming phone calls and directed inquiries to appropriate staff, ensuring smooth office operations.
- Maintained organized medical records and patient files.
- Supported daily clinical and administrative operations, contributing to a streamlined patient experience.
- Scheduled appointments, managed referrals, and organized follow-up care for continuity of treatment.
- Assisted with medication refills, prior authorizations, and pharmacy coordination to support care plans.
- Streamlined front-to-back office processes, improving communication between clinical and administrative teams.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Photography Assistant
5 Years- Scheduled client appointments and coordinated consultations.
- Researched and secured photoshoot locations, ensuring necessary permits were obtained.
- Prepared studio spaces and organized photography and lighting equipment.
- Guided clients in posing and positioning to achieve desired results during photography sessions.
- Supported the lead photographer with lighting, camera operations, and on-site production.
- Processed payments while maintaining clear communication with clients throughout the project.
- Assisted with editing and distributing photographs through online platforms and other delivery methods.
- (Seasonal)
Patient Care Technician
1 Year 8 Months- Collected and documented patient information, monitored vital signs, and supported patients with activities of daily living (ADLs) to ensure optimal care.
- Responded to patient call lights and conducted routine patient rounds to address needs and enhance patient comfort.
- Facilitated admission, transfer, and discharge documentation to streamline patient transitions and ensure accurate records.
- Assisted with admission, transfer, and discharge documentation.
- Followed hospital policies, procedures, and patient safety guidelines.
Lead Telecounselor
2 Years 1 Month- Guided prospective students through admissions questions and application documentation, enhancing their understanding of the process.
- Handled inquiries in person, by phone, and through email, ensuring timely and accurate responses to student and parent concerns.
- Assisted prospective students with admissions questions and guided them through required application documentation.
- Responded to inquiries in person, by phone, and through email.
- Connected students and parents with appropriate university departments for additional assistance, facilitating smoother navigation of university resources.
- Managed competing priorities while meeting deadlines and maintaining strong interpersonal relationships.
Cashier / Assistant
1 Year 9 Months- Delivered excellent customer service while processing transactions and responding to customer inquiries.
- Resolved customer concerns and communicated issues to management.
- Trained new team members on cashier responsibilities and company procedures.
- Balanced cash registers and performed daily cash reconciliation to ensure accuracy.
- Supported staff training and maintained customer service standards.
- Monitored pricing changes, inventory, and store operations.
- Supported staff training and upheld customer service standards to enhance team performance.
Patient Care Technician
9 Months- Cleaned and sanitized patient rooms, medical equipment, and devices to support infection prevention.
- Shadowed nurses and physicians to enhance clinical knowledge and patient care skills.
- Collected and communicated pertinent patient information to support effective healthcare delivery.
- Reported changes in patient conditions and potential safety concerns to ensure timely interventions.
Private Caregiver
2 Years 2 Months- Provided attentive childcare in a safe, nurturing, and supportive environment.
- Planned educational and recreational activities that fostered children's development and engagement.
- Planned educational and recreational activities to encourage children's development.
- Prepared healthy meals and snacks that supported children's nutritional needs.
- Encouraged literacy through regular reading and interactive learning activities to enhance comprehension.
- Prepared healthy meals and snacks.
Education
Some College Coursework - Nursing
High School Education
Skills
Patient care support
Medical Office Administration
Appointment coordination
Medical records management
Patient communication
Medical terminology knowledge
Electronic Health Records
Proficient in Microsoft Office Suite
Clinical Coordination
Conflict resolution
HIPAA compliance
Organizational skills
LANGUAGES
English — Fluent
Spanish — Fluent
Personal Information
Title: Healthcare Professional | Medical Assistant | Patient Care
Timeline
Medical Assistant
ATX PRIMARY CARE
06.2025 - CurrentRead More
Medical Assistant
SENIOR ADULTS SPECIALTY HEALTH CARE
05.2023 - 05.2025Read More
Patient Care Technician
BAYLOR SCOTT & WHITE HOSPITAL
09.2021 - 05.2023Read More
Lead Telecounselor
UNIVERSITY OF MARY HARDIN-BAYLOR
10.2019 - 11.2021Read More
Photography Assistant
A SARAHI PHOTOGRAPHY
08.2019 - 08.2024Read More
Patient Care Technician
ANGLETON HIGH SCHOOL (UTMB)
08.2018 - 05.2019Read More
Cashier / Assistant
WILD WEST BBQ
11.2017 - 08.2019Read More
Private Caregiver
THE GARCIA FAMILY
06.2016 - 08.2018Read More
Angleton High School
High School Education
Read More
University of Mary Hardin-Baylor
Some College Coursework from Nursing
Read More