Cassandra Castillo
Aviation
Banning,CA
Summary
Dependable Line Service Technician with over 2 years of experience fueling multiple types of aircraft. Talented in performing accurate fueling calculations. Hardworking with strong physical capabilities to endure standing for many hours and excelling in fast-paced environment.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Line Service Technician
Luxivair, San Bernardino International Airport
San Bernardino, CA
07.2020 - Current
- Fuel aircraft in accordance with ATA specifications 103 and AV fuel quality control standards.
- Inspect all products for quality and optimum performance.
- Document all operations and managed communication with team members.
- Tow aircraft to gates and hangars using tractors and other vehicles.
- Empty lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Direct vehicles to designated storage and take-off areas using hand signals and lighted batons.
- Maintained accurate documentation of performed work and completed tasks.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Work closely with Line Service Supervisor to maintain optimum levels of communication to effectively and efficiently complete projects.
- Operate tugs, shuttles, and other ground service equipment.
- Handle aviation fuel and chemicals with correct procedures and quality control standards.
Line Service Technician
Flying Tigers Aviation
Chino, CA
01.2020 - 08.2020
- Performed fueling in safe and efficient manner.
- Maintained accurate accounting of fuel transactions.
- Performed daily quality control checks on equipment.
- Marshaled aircraft arriving and departing ramp areas.
- Maintained accurate documentation of performed work and completed tasks.
- Exceeded goals through effective task prioritization and great work ethic.
Service Employee/Fueler
Ryder Truck Leasing
Pomona, CA
10.2018 - 07.2020
- Perform multi-point inspection on inbound units as required by company policies and procedures; check tire pressure; check oil; report service issues to shop.
- Record fuel activity and maintain proper fuel and DEF inventories and reconciliation.
- Fuel, wash and detail 20-40 vehicles per day.
- Inspected fueling equipment and reported malfunctions and inconsistencies for proper maintenance
- Cross-trained to work in other areas of operation
Aircraft Mechanic Apprentice
Chino Airport
Chino Hills, CA
01.2018 - 07.2019
- Monitored parts department and placed orders for maintenance supplies on consistent basis.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Performed aircraft corrosion control procedures.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
Operations Management Trainee
Ryder Truck Leasing
Fontana, CA
01.2018 - 10.2018
- Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
- Ensured branch productivity through effective work scheduling and planning specifically around preventative maintenance, repair campaigns, and OOS vehicles.
- Ensured accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
- Devised processes to boost long-term business success and increase profit levels.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Reviewed financial accounts for accuracy and resolved discrepancies.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Oversaw activities of 20-person team completing diesel preventative maintenance and road call service, disciplining and motivating employees to maximize performance.
Education
Airframe & Powerplant Certification in progress -
San Bernardino Valley College
San Bernardino, CA 10.2019 - Current
Bachelor of Science - Business Administration, Management
California State University - Los Angeles
Los Angeles, CA 01.2013 - 01.2016
Skills
Interpersonal Communication
Flexible & Adaptable
Teamwork
Organization and Time Management
Timeline
Line Service Technician
Luxivair, San Bernardino International Airport
07.2020 - Current
Line Service Technician
Flying Tigers Aviation
01.2020 - 08.2020
Airframe & Powerplant Certification in progress -
San Bernardino Valley College
10.2019 - Current
Service Employee/Fueler
Ryder Truck Leasing
10.2018 - 07.2020
Operations Management Trainee
Ryder Truck Leasing
01.2018 - 10.2018
Aircraft Mechanic Apprentice
Chino Airport
01.2018 - 07.2019
Bachelor of Science - Business Administration, Management
California State University - Los Angeles
01.2013 - 01.2016