Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Castillo

Laredo,TX

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience

Work History

Server

Casa Lopez
02.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Ice Cream Scooper/Assistant Manager

Marble Slab Creamery
06.2022 - 09.2022
  • Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
  • Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.

Front Desk Receptionist/Social Media Coordinator

Carolina's Bridals
06.2020 - 07.2020
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Education

Associate Degree in Psychology - Psychology

Texas A&M International University
Laredo, TX
05.2026

High School Diploma -

United High School
Laredo, TX
05.2022

Skills

  • Work Planning and Prioritization
  • People Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Microsoft Word, Google Doc, and powerpoint Certified
  • Coaching and Mentoring
  • Hardworking
  • Good listener

Timeline

Server

Casa Lopez
02.2023 - Current

Ice Cream Scooper/Assistant Manager

Marble Slab Creamery
06.2022 - 09.2022

Front Desk Receptionist/Social Media Coordinator

Carolina's Bridals
06.2020 - 07.2020

Associate Degree in Psychology - Psychology

Texas A&M International University

High School Diploma -

United High School

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Cassandra Castillo