Cassandra Coleman
Knoxville,TN
Summary
Experienced Community Health worker with a deep understanding of the unique needs and challenges faced by vulnerable populations. Knowledgeable in public health principles and familiar with community health and social service agencies. Skilled in building rapport with clients and fostering trust for effective collaboration. Self-motivated and independent, able to work with minimal supervision.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Health Examiner-Team Lead
Quest Diagnostic/Summit Health Inc.
01.2005
- Conduct various biometric measurements and assessments of participants
- Counsel participants on their results
- Supervised all assigned subordinates regarding the screening process.
Activity Coordination Assistant 2
Humana Neighborhood Center
Knoxville, Tennessee
2020.Jan - 2024.Jul
- Promotes and coordinates programs for members with various fitness activities and educational classes
- Greeted members and verified insurance coverage and eligibility
- Entering new members' information into the CRM system
- Schedule member appointments for customer services representative and health educator
- Conduct outbound calls to members to offer relevant benefit information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Health Educator/Health Examiner
Health Fitness
01.2005 - 01.2020
- Conduct on-site health-related wellness seminars such as cholesterol screenings, diabetes awareness, nutrition counseling, and blood pressure screenings
- Conduct various biometric measurements and assessments of participants
- Provide educational services in various health promotions.
Health Educator-Biometric Screener
Provant Health Solution, LLC
01.2009 - 01.2019
- Conduct various biometric measurements and assessments of participants
- Counsel participants on their results
- Instruct individuals and families in health education and disease prevention in community health agencies.
Field Care Coordinator
Senior Citizens Home Assistance Services
01.2003 - 01.2015
- Conducted in-home consumer assessments and arranged for home community-based services
- Advocate for individuals and communities within health and social service systems
- Identify relevant community resources available based on the client’s needs.
Health Educator-Biometric Screener
Connecticut General Life Insurance Company-TL14C
01.2009 - 01.2012
- Conduct special seminars on various health-related topics, such as Oh! My Aching Back
- Conduct various biometric measurements and assessments of participants
- Counsel participants on the result of their biometric measurements.
Education
Skills
Empathy and Sensitivity
Presentation Skills
Customer Service
Problem-solving abilities
Public Service
Activity Coordination
Team Collaboration
Active Listening
Relationship Building
Team building
Adaptability and Flexibility
Accomplishments
- Achieved 218 health screener events with accuracy and efficiency travel through out the south eastern states
- Collaborated with team lead with high profile client in working above and beyond to execute a successful event.
- Received 99% positive customer survey results
Certification
- CardioChek Plus Analyzer , Quest Diagnostics Health & Wellness
- Knoxville-Knox County Community Action Committee Community Leadership
- ACSM CEC Certificate National Society of Health Coaches
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Flexible work hoursTeam Building / Company RetreatsCompany CultureTimeline
Activity Coordination Assistant 2
Humana Neighborhood Center
2020.Jan - 2024.Jul
Health Educator-Biometric Screener
Provant Health Solution, LLC
01.2009 - 01.2019
Health Educator-Biometric Screener
Connecticut General Life Insurance Company-TL14C
01.2009 - 01.2012
Health Examiner-Team Lead
Quest Diagnostic/Summit Health Inc.
01.2005
Health Educator/Health Examiner
Health Fitness
01.2005 - 01.2020
Field Care Coordinator
Senior Citizens Home Assistance Services
01.2003 - 01.2015
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