Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Cassandra Compton

Mooresville,NC

Summary

Customer-focused Commissioned Sales Associate with many years of lucrative and service-oriented experience selling wide variety of products. Persistent and resilient professional with charming personality to foster genuine and sincere relationships with buying customers.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

18
18
years of professional experience

Work History

Personal Shopper

Bjs Wholesales Club
Mooresville, NC
09.2020 - Current

Processes member purchases by pulling merchandise from a pick list. Utilizes a handheld scanner device to verify merchandise. Stage the orders in staging area until members arrive to pick up.

I also process orders to ship out by packaging it and print a label to ship out.

Alway maintain a neat and safe area and being a team player.

Sales Associate

Bed Bath Beyond
Mooresville, NC
04.2007 - 08.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed promotional strategies to increase sales volume.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers and provided exceptional customer service.
  • Computed purchases and received and processed cash or credit payment.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized stockroom shelves according to size, color or style.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Placed special orders or called other stores to find desired items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Upsold additional items based on customer interests and needs.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

High School Diploma -

Mooresville Senior High
Mooresville, NC
06-1987

Skills

  • Planning and organization
  • Online ordering
  • Verifying order accuracy
  • Merchandise selection
  • Online order processing
  • Attention to detail
  • Customer service
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Lift up to 40 pounds
  • Prioritizing orders

Hobbies

  • I love to shop and see how other store carried out the costumer service.

Timeline

Personal Shopper

Bjs Wholesales Club
09.2020 - Current

Sales Associate

Bed Bath Beyond
04.2007 - 08.2020

High School Diploma -

Mooresville Senior High
Cassandra Compton