Luchia Gherardi
Port Ewen,NY
Summary
Dynamic Personal Shopper at Hannaford Supermarket with a proven track record of achieving high customer satisfaction through meticulous attention to detail and efficient order fulfillment. Expert in product knowledge and customer relations, consistently meeting quality goals while maintaining cleanliness standards and ensuring accurate documentation. Committed to enhancing the shopping experience with an upbeat attitude.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Hannaford Supermarket
Kingston, NY
10.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Kingston High School
Kingston07.2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Upbeat and outgoing attitude
- Heavy lifting
- Verifying order accuracy
- Documentation and reporting
- Payment processing
- Product knowledge
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Customer relations
- Efficient organization
- Stock organization
- Label reading
- Stock rotation
- Cleanliness standards
Timeline
Personal Shopper
Hannaford Supermarket
10.2021 - Current
High School Diploma -
Kingston High School