Cassandra Cote
Rochester,NH
Summary
Compassionate Veterinary Assistant known for high efficiency and productivity in task completion. Skilled in animal handling, and patient care with the availability to remain calm under pressure. Excel in communication, teamwork, empathy, and ensuring support to fast paced veterinary environments.
Overview
14
14
years of professional experience
Work History
Tanning Consultant
Sun Tan City
Dover, NH
07.2012 - 01.2015
- Educated clients on tanning safety and best practices for optimal results.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Educated clients on importance of using protective eyewear and lotions, enhancing safety practices.
- Trained new staff on procedures, customer service techniques, and tanning technologies.
- Developed promotional strategies to boost client engagement and increase sales opportunities.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
Tanning Consultant
Sun Tan City
Rochester, NH
06.2016 - 11.2016
Vet Assistant
Broadview Animal Hospital
Rochester, NH
06.2015 - Current
- Assisted veterinarians with exams, and treatments, ensuring animal comfort and safety.
- Managed patient records using veterinary software Ezyvet, maintaining accuracy and confidentiality.
- Educated pet owners on post-operative care, vaccinations, and wellness practices.
- Trained new staff in hospital protocols, enhancing team efficiency and service quality.
- Implemented inventory management processes for hospital food in two out of three locations.
- Assisted in diagnostic procedures such as filling patient prescriptions, radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Strengthened client trust in the clinic by offering compassionate support during difficult decisions such as euthanasia or behavioral euthanasia.
- Assisted veterinarians with euthanasia of animals.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Education
High School Diploma -
Spaulding High School
Rochester, NH06-2012
Skills
- Medical record-keeping
- Client communication
- Vaccine administration
- Laboratory skills
- Sample collection of blood, fecal and urine
- Proficient in Ezyvet
- Reception duties, patient check - ins, and area maintenance
- Euthanasia assistance
- Patient care
- Proper animal restraint and handling
- Prescription filling
- Cash drawer balancing
Accomplishments
- Achieved Fear Free Certification by completing Fear Free course with accuracy and efficiency.
Languages
English
Interests
- Hiking
- Animal Care
- Astrology
- DIY and Home Improvement
- Car shows
- Beach
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gardening
- Photography
Timeline
Tanning Consultant
Sun Tan City
06.2016 - 11.2016
Vet Assistant
Broadview Animal Hospital
06.2015 - Current
Tanning Consultant
Sun Tan City
07.2012 - 01.2015
High School Diploma -
Spaulding High School