Professional Summary
Overview
Work History
Education
Skills
Timeline

Cassandra CUNNINGHAM

Walmart
Blythewood,SC
7
years of professional experience

Experienced Collections Specialist with over 20 years in customer engagement and debt recovery. Demonstrates persistence in resolving customer issues and overcoming challenges to achieve financial objectives. Committed to maintaining positive relationships while ensuring timely collections.

Work History

Debt Collector

5 Years 11 Months
Receivable Solutions | 09.2020 - Current
  • Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.

Customer Service

6 Years 9 Months
Walmart | 11.2019 - Current
  • Received consistent excellent feedback on work quality and customer service.

Education

Some College - Associates Degree in Early Childhood (no degree)

University of South Carolina Lancaster | Lancaster, SC

Skills

Strong customer service
Customer service excellence
Meditech
Problem Solving
Work well with others
Processing payments

Timeline

Debt Collector

Receivable Solutions
09.2020 - CurrentRead More

Customer Service

Walmart
11.2019 - CurrentRead More

University of South Carolina Lancaster

Some College from Associates Degree in Early Childhood (no degree)
Read More
Cassandra CUNNINGHAM