Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassandra Diaz

Plainview,TX

Summary

Dedicated professional with a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to master new skills rapidly and work effectively with minimal supervision. Exceptional interpersonal skills foster collaborative relationships and drive successful outcomes. Committed to embracing new challenges for continuous personal and professional growth.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Michael and Monica Rodriquez
Plainview, Texas
02.2024 - Current
  • I performed administrative work for Monica Rodriguez at the Country Club; currently, I'm managing administrative duties at Graphic Zone and Vera's Bonding.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Developed and maintained relationships with clients to determine their financial status for bail bond applications.
  • Monitored the activities of defendants released on bond to ensure compliance with court orders.
  • Organized paperwork related to bonds and ensured accuracy of all documents.
  • Calculated and collected payments from clients according to payment plan agreements.

Bank Teller

Happy State Bank
Plainview, Texas
12.2022 - 02.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • See other experience working with Vista Bank.

Bank Teller

Vista bank
Plainview, TX
02.2018 - 11.2022
  • Welcomed customers and offered pleasant service during entire transaction.
  • Responded and assisted customers with account inquiries and updates.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Reconciled cash and checks against computer records at end of shift.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Entered transactions into computer and issued customer receipts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Maintained confidentiality of bank records and client information.
  • Built and maintained client relationships through quality, personalized interactions.
  • Adhered to financial services security and audit procedures.

Server

Pizza Hut
Plainview, TX
01.2017 - 02.2018
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School Diploma -

Plainview High School
Plainview, TX
05.2017

Public Texas Notary

Skills

  • Effective Communicator
  • Collaborative Team Member
  • Strong Organizational Skills

References

  • Gracie Padilla- General Manager at Vista Bank Gpadilla@vistabank.com
  • Monica Rodriquez- Landlord Monica@streetrealestate.com
  • Kendra Guerra- Personal reference Kguerrarn1@gmail.com
  • Travis Parker- Personal reference T.parker@plainslandbank.com

Timeline

Administrative Assistant

Michael and Monica Rodriquez
02.2024 - Current

Bank Teller

Happy State Bank
12.2022 - 02.2024

Bank Teller

Vista bank
02.2018 - 11.2022

Server

Pizza Hut
01.2017 - 02.2018

High School Diploma -

Plainview High School

Public Texas Notary

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Cassandra Diaz