Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Franchise Owner
The Patch Boys
11.2015 - 01.2018
Managed labor, inventory and overhead costs effectively to maintain business profitability.
Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
Cultivated strong relationships with customers via telephone connections and strong social media presence.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Consulted with customers to assess needs and propose optimal solutions.
Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
Teacher
Bancroft Neurohealth
05.2010 - 10.2013
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
Participated in parent teacher conference to discuss developments of students and increase support.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Created and developed lesson plans to meet students' academic needs.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Special Education Teacher Assistant
Y.A.L.E. School
08.2005 - 12.2010
Provided support to help students with special needs learn and grow.
Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
Supported student learning objectives through personalized and small group assistance.
Applied specialized teaching techniques to reinforce social and communication skills.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Organized and led practice, research and lab assignments.
Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Oversaw class of students in absence of instructor.
Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
Receptionist Manager
Hanna Haynes DMD
06.2002 - 02.2004
Organized and updated databases, records and other information resources.
Oversaw appointment scheduling and itinerary coordination for both patients and doctor.
Maintained primary relationship accountability for patients, overall servicing responsibility and patient satisfaction to maximize patient relationships.
Created organized filing system to manage department documents.
Adjusted, submitted and resolved all insurance claims
Education
Camden County College
Blackwood, NJ
Skills
Financial Management
Performance Monitoring
Time Management
Brand Compliance
Conflict Resolution
Operations Management
Networking Abilities
Customer Service
Timeline
Franchise Owner
The Patch Boys
11.2015 - 01.2018
Teacher
Bancroft Neurohealth
05.2010 - 10.2013
Special Education Teacher Assistant
Y.A.L.E. School
08.2005 - 12.2010
Receptionist Manager
Hanna Haynes DMD
06.2002 - 02.2004
Camden County College
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