Cassandra E. Johnson
Long Beach,California
Summary
I hold a Doctorate in Clinical Psychology and two master's degrees, which have equipped me with a robust understanding of psychological theories and practices. Currently, as a School Social Worker at Today’s Fresh Start Charter School, I provide comprehensive social services, addressing psychosocial barriers to enhance student academic performance while effectively advocating for families. My previous leadership roles in program management and clinical case management have further strengthened my communication and advocacy skills, enabling me to foster strong relationships within the community.
Overview
25
25
years of professional experience
1
1
Certification
Work History
School Social Worker
Today’s Fresh Start Charter School
01.2024 - Current
- Provide comprehensive social services to students, parents, and school staff
- Address psychosocial, economic and/or systemic barriers that negatively impact students’ academic performance
- Respond to referrals from administrators, parents, teachers, and/or others
- Assist families in accessing appropriate community-based resources and referrals
Program Manager
First To Serve
01.2022 - 01.2024
- Provide leadership and management of site; oversee all daily operations
- Ensure the policies, procedures, and guidelines are in contract compliance with funding entities
- Train, coach, supervise, and evaluate Case Managers & House Managers
- Serve as primary contact with funding liaison
Clinical Case Manager
First To Serve
01.2021 - 01.2022
- Provided comprehensive strengths-based case management services
- Facilitated clients’ efforts to obtain permanent housing
- Provided linkage and referral services
- Facilitated multi-disciplinary case planning meetings; and attended weekly supervision meetings
QA Supervisor/Training Coordinator
Personal Involvement Center
02.2017 - 08.2019
- Supervised assigned staff in reviewing client records
- Maintained files in keeping with agency and DCFS regulatory standards
- Identified deficiencies
- Made recommendations for corrections and performance improvement
- Identify documentation deficiencies
- Oversaw audits and Utilization Review Committee (URC) meetings
- Facilitated MCPC meetings
- Identified staff training needs
- Provided ongoing staff trainings
Mental Health Program Manager
Personal Involvement Center
09.2015 - 01.2017
- Directed all administrative aspects of Mental Health Services Program
- Coordinated the development of annual goals and objectives
- Ensured program activities reflected the philosophical, qualitative, and quantitative intent of applicable funding sources
- Ensured compliance with all applicable legal, contractual, regulatory and agency Requirements and annual budget
- Attended advisory, educational, collaborative and networking meetings
Director of Programs
Personal Involvement Center
04.2014 - 09.2015
- Implemented, managed, supervised, and evaluated programs in accordance with standards established by the agency and respective programs’ contracts
- Evaluated skill, experience, and professional development needs of program management staff
- Participated in recruitment, hiring, training and orientation of all staff members
- Compiled, maintained, and reported programs’ performance and statistics
- Supervised and evaluated programs’ activities in accordance with contract and organization standards
- Analyzed trends, identified issues; developed and recommended solutions to the CEO
Case Manager (Contractor)
JB Counseling & Consulting
03.2002 - 04.2014
- Provided In-Home Outreach Counseling Services
- Facilitated family reunification and/or maintenance
- Identified goals, raised client’s awareness; fostered families’ movements towards positive outcomes
- Coordinated services received by the family
- Provided client advocacy and resource referral services
Program Director
NCADD-South Bay
03.2000 - 03.2012
- Company Overview: Family Preservation Program
- Planned, coordinated, implemented, monitored & maintained deliverable services required by DCFS and Probation contract
- Supervised staff & sub-contractors
- Coordinated Multi-Disciplinary Meetings
- Maintained Community Advisory Board and coordinated all meetings
- Attended DCFS and community based meetings
- Conducted program evaluations and internal audits
- Performed hiring and termination
- Conducted annual performance appraisals on individual staff
- Managed caseload distribution
- Ensured quality control on performance standards
- Performed periodic reviews on all case file forms and documentation
- Ensured staff accountability to case management responsibilities, treatment approaches and protocols
- Prepared monthly reports, contract billings, and caseload summaries
- Family Preservation Program
Education
Doctorate - Clinical Psychology
Alliant International University
Masters of Arts - Clinical Psychology
California School of Professional Psychology-LA
Master of Science - Psychology
Auburn University at Montgomery
Montgomery, AlabamaBachelors of Science - Psychology
Auburn University at Montgomery
Montgomery, AlabamaSkills
- - Proficient in case management and psychosocial assessment
- Excellent communication and interpersonal skills
- Comprehensive knowledge of community resources and social services
- Experienced in training, coaching, and staff developmentProviding Psychological Assessment and Treatment for patients with schizophrenia, schizophrenia, schizoaffective disorder, bipolar disorder, and major depressive disorder snd other mental health disordersStrong leadership and management capabilities
Certification
- Essentials of Leadership, 02/25/15
- Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), 05/27/15 & 05/28/15
- Seeking Safety, 06/10/15
- Shared Core Practice Model, 07/08/15
- Wraparound Basic Training: Elements of Wraparound, 10/07/14
- Wraparound Basic Training: Team Building & Resource Planning, 10/07/14
- Wraparound Basic Training: Facilitating Change 1, 10/08/14
- Wraparound Basic Training: Facilitating Change 2, 10/08/14
- Wraparound Basic Training: Role of the Parent Partner, 10/09/14
- Wraparound Basic Training: Role of the Child & Family Specialist, 10/09/14
- Wraparound Basic Training: Role of the Clinician, 10/10/14
Timeline
School Social Worker
Today’s Fresh Start Charter School
01.2024 - Current
Program Manager
First To Serve
01.2022 - 01.2024
Clinical Case Manager
First To Serve
01.2021 - 01.2022
QA Supervisor/Training Coordinator
Personal Involvement Center
02.2017 - 08.2019
Mental Health Program Manager
Personal Involvement Center
09.2015 - 01.2017
Director of Programs
Personal Involvement Center
04.2014 - 09.2015
Case Manager (Contractor)
JB Counseling & Consulting
03.2002 - 04.2014
Program Director
NCADD-South Bay
03.2000 - 03.2012
Doctorate - Clinical Psychology
Alliant International University
Masters of Arts - Clinical Psychology
California School of Professional Psychology-LA
Master of Science - Psychology
Auburn University at Montgomery
Bachelors of Science - Psychology
Auburn University at Montgomery