Cassandra Eubank
Howe,Oklahoma
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
14
14
years of professional experience
Work History
Senior Litigation Adjuster
North American Risk Services
07.2023 - Current
- Trained new hires on system procedures
- Requested reserving and settlement authority from multiple carriers
- Worked closely with various departments such as SIU and the PIP department for PIP loss transfers for New York claims
- Identified claim severity and sent immediate notification to the carrier for major claim exposure
- Assigned and worked closely with defense counsel and coverage counsel on claims resolution and negotiations
- Attended high exposure mediations with approved settlement authority from the carrier.
Senior Litigation Adjuster
Superior Risk Management
01.2022 - 07.2023
- Attend high exposure mediations and handle day to day Commercial lines claims, complex coverage issues that include MCS-90, scope of employment, intra/interstate, wrongful death claims and major injury claims to conclusion, with an injury settlement authority of $100K
- Attended Litigation training in February 2022 provided by the Company.
Senior Bodily Injury Adjuster
The Littleton Group
10.2021 - 01.2022
- Handled Jubilee MGA run off claims that were transferred from Jubilee to The Littleton Group for resolution
- Aided in claims transition from one company to another
- Continue to handle Major loss claims including fatalities, Pedestrian claims, Friendly suits and answer Stower Demands by the deadline
- Send petitions and full claim file over to" In -House" counsel on lawsuit cases
- Negotiate suit filed claims and attempt to resolve before mediation.
Claims Supervisor/Litigation Adjuster
Jubilee MGA
05.2021 - 10.2021
- Attended Mediations and resolved claims within policy limits
- Reviewed depositions completed by the "In-House" Attorneys
- Resolved complex claims including Fatality claims, wrongful death claims, Friendly suits, Soriano Cases, JP cases, Pedestrian claims, Pro-Se demands and Major injury claims
- Trained new hires on the system and determined coverage and liability
- Authorized settlement authority for my team and reviewed their injury demands to ensure justified offers were extended
- Assigned claims to my team based on their claims handling experience
- Set appropriate reserves for claims based on merits
- Worked closely with and instructed In-House counsel and provided settlement authority prior to mediations.
Bodily Injury Adjuster
Kemper Insurance
03.2020 - 05.2021
- Non-Standard Coverage and Liability Claims Analysis, Claims Resolution, Policy and Underwriting Overview to determine coverage
- Negotiated and resolved injury claims
- Resolved Early Cash settlements.
Attorney Represented Bodily Injury Adjuster
Connect Insurance
05.2013 - 03.2020
- Initiated employment in a clerical position and transitioned into an adjuster position
- Answered questions from insured’s, claimants, and attorneys to resolve problems and concerns
- Reviewed policy coverage and processed moderate to complex property damage claims with minimal managerial assistance
- Used claims system to locate prior losses and to maintain claim information
- Documented conversations and recorded statements from involved parties
- Opened reserves appropriately to reflect exposure to the policy
- Trained new hires on two different claims systems.
Office Manager
DayRise Recovery
02.2011 - 05.2013
- Patient Vitals, Injections, Insurance billing and coding, Insurance claim submission, Insurance coverage confirmations, patient in-take, triage, Data Entry, Daily Office Duties
Education
Nursing Studies -
Richland Community College
01.2012
Nursing Studies -
Richland Community College
01.2012
Nursing Certified Medical Assistant -
Remington College
01.2008
Nursing Certified Medical Assistant -
Remington College
01.2008
High School Diploma -
Capt. John L. Chapin High School
01.2004
High School Diploma -
Capt. John L. Chapin High School
01.2004
Skills
- Claims Investigation
- Litigation Management
- Legal knowledge
- Case Evaluation
References
- W.T. Gaston, 972-322-4218
- Jay Cordaro, 678-643-4628
- Gil Whitlock, 469-980-8555
Insurancelicenses
- Texas Adjuster License
- Oklahoma Adjuster License
- Utah Adjuster License
- New Mexico Adjuster License
- Kentucky Adjuster License
- California Adjuster License
- Arizona Adjuster License
- Louisiana Adjuster License
- New York Adjuster License
- Alabama Adjuster License
- Arkansas Adjuster License
- Indiana Adjuster License
- Idaho Adjuster License
- Michigan Adjuster License
- Mississippi Adjuster License
- Nevada Adjuster License
Timeline
Senior Litigation Adjuster
North American Risk Services
07.2023 - Current
Senior Litigation Adjuster
Superior Risk Management
01.2022 - 07.2023
Senior Bodily Injury Adjuster
The Littleton Group
10.2021 - 01.2022
Claims Supervisor/Litigation Adjuster
Jubilee MGA
05.2021 - 10.2021
Bodily Injury Adjuster
Kemper Insurance
03.2020 - 05.2021
Attorney Represented Bodily Injury Adjuster
Connect Insurance
05.2013 - 03.2020
Office Manager
DayRise Recovery
02.2011 - 05.2013
Nursing Studies -
Richland Community College
Nursing Certified Medical Assistant -
Remington College
Nursing Certified Medical Assistant -
Remington College
High School Diploma -
Capt. John L. Chapin High School
High School Diploma -
Capt. John L. Chapin High School
Nursing Studies -
Richland Community College
Similar Profiles
Yamini KrishnaYamini Krishna
Sr. Database Report Writer at North American Risk ServicesSr. Database Report Writer at North American Risk Services
Sarah DuRapauSarah DuRapau
Compliance Data Integrity Coordinator at North American Risk ServicesCompliance Data Integrity Coordinator at North American Risk Services
Noah EastmanNoah Eastman
Assistant Unit-Manager at North American Risk Services (NARS)Assistant Unit-Manager at North American Risk Services (NARS)