Cassandra Flores
Las Vegas,NV
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Always willing to challenge myself and is open minded to trying different conflict resolutions.
Overview
2
2
years of professional experience
Work History
Floor Technician
Brilliant General Maintenance
2022.07 - 2022.09
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
- Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
Barista
Starbucks
2022.12 - Current
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate of Arts - Criminal Justice
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Chaparral High School
Las Vegas, NV06.2022
Skills
- Conflict Resolution
- Active listener
- Performance Improvements
- Adaptable and Flexible
Timeline
Barista
Starbucks
2022.12 - Current
Floor Technician
Brilliant General Maintenance
2022.07 - 2022.09
Associate of Arts - Criminal Justice
College of Southern Nevada
High School Diploma -
Chaparral High School
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