Summary
Overview
Work History
Education
Skills
Certification
Volunteerism
Timeline
Generic

Cassandra Freewalt

Fort Wayne,Indiana

Summary

Highly organized professional with a proven track record in office and business administration. Adept at managing diverse tasks, optimizing operational efficiency, and delivering exceptional clerical support. Possess strong communication and interpersonal skills, with a keen eye for detail. Extensive experience in coordinating schedules and ensuring seamless day-to-day operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Coordinator

Sweetwater
09.2019 - Current
  • Updated internal databases with account information to maintain concise, clear records.
  • Facilitated weekly status reports, project documentation and client billing.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Asked appropriate open-ended questions to discover customers' needs and requirements.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Information Specialist

Lake City Bank
02.2022 - 06.2022


  • Collected data by identifying information sources and designing survey and collection methods.
  • Maintained historical records by documenting system changes and revisions.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Long-Term Substitute Teacher

Eisenhower Elementary
09.2021 - 02.2022


  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
  • Developed lesson plans to align with grade-level standards and objectives.
  • Utilized variety of instructional strategies to meet individual student needs.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.

Education

High School Diploma -

Eagle Tech Academy
Columbia City, IN
06.2018

Skills

  • Customer Account Review
  • Data Communications
  • Customer Inquiries
  • Tracking Spreadsheets
  • Office Operations
  • Administrative Support
  • Correspondence Writing
  • Professional Relationships

Certification

Reading in Braille

Writing in Braille

Pursuing Braille Transcriber Certification

Volunteerism

Humane Society of Whitley County

Kiwanis Key Club

Forklift Community Kitchen

Salvation Army

The Center

Timeline

Information Specialist

Lake City Bank
02.2022 - 06.2022

Long-Term Substitute Teacher

Eisenhower Elementary
09.2021 - 02.2022

Account Coordinator

Sweetwater
09.2019 - Current

High School Diploma -

Eagle Tech Academy

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Cassandra Freewalt