Cassandra Gamez
Houston
Summary
Detail-oriented professional with a strong background in customer service. Known for relationship building and effective communication, enhancing client satisfaction and streamlining processes.
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
16
16
years of professional experience
Work History
Personal Shopper
Instacart
04.2026 - Current
- Provided personalized shopping assistance to clients, ensuring tailored product selections based on preferences.
- Streamlined order fulfillment processes, enhancing efficiency and customer satisfaction.
- Developed strong relationships with clients through effective communication and understanding of their needs.
- Resolved customer inquiries and issues promptly, maintaining high service standards and client trust.
Paraprofessional
Aldine ISD
09.2021 - Current
- Supported classroom activities by assisting teachers in lesson preparation and student engagement.
- Implemented individualized education plans (IEPs) to meet diverse student needs effectively.
- Monitored student behavior and provided feedback to ensure a positive learning environment.
- Assisted with the administration of assessments, ensuring accuracy and adherence to guidelines.
- Trained new paraprofessionals on classroom management techniques and school policies.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Data Entry Clerk
P Market
02.2024 - 03.2025
- Processed and entered high volumes of data with precision and attention to detail.
- Managed data integrity by conducting regular audits and resolving discrepancies promptly.
- Utilized advanced Excel functions to streamline data entry tasks, enhancing efficiency.
- Trained new team members on data entry protocols and best practices, improving onboarding experience.
Sales Associate
Disney Store
12.2009 - 12.2014
- Provided product knowledge training to new associates, fostering a knowledgeable sales team.
- Implemented inventory management practices, reducing stock discrepancies and improving replenishment efficiency.
- Analyzed customer feedback to identify trends and recommend improvements for service delivery.
- Developed promotional strategies that increased foot traffic and boosted seasonal sales performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Lead Cook
All Saints Catholic Church
06.2010 - 11.2014
- Supervised daily kitchen operations, ensuring adherence to food safety and sanitation standards.
- Developed weekly menus, incorporating seasonal ingredients and dietary restrictions for community events.
- Trained and mentored junior kitchen staff, enhancing culinary skills and teamwork efficiency.
- Streamlined food preparation processes, reducing waste while maintaining quality service standards.
- Collaborated with church leadership to plan large-scale meals for special occasions and fundraisers.
- Managed inventory control, ensuring adequate supplies and minimizing spoilage through effective ordering practices.
Sales Associate
Rainbow Clothing Store
06.2011 - 01.2012
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Maintained visual merchandising standards, creating appealing product displays to attract customers.
- Collaborated with team members to meet sales goals and improve store performance.
Education
High School Diploma -
Macarthur Sr Highschool
06-2011
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Verbal and written communication
- Teamwork and collaboration
- Problem-solving
Timeline
Personal Shopper
Instacart
04.2026 - Current
Data Entry Clerk
P Market
02.2024 - 03.2025
Paraprofessional
Aldine ISD
09.2021 - Current
Sales Associate
Rainbow Clothing Store
06.2011 - 01.2012
Lead Cook
All Saints Catholic Church
06.2010 - 11.2014
Sales Associate
Disney Store
12.2009 - 12.2014
High School Diploma -
Macarthur Sr Highschool