Open To Work
Cassandra Gaulke
Minneapolis,MN
Work Preference
Summary
Dedicated and versatile professional with experience in front desk operations, hospitality, food service, childcare, and bar support. Delivers outstanding customer service, builds positive relationships, and promotes teamwork in fast-paced settings. Manages resident hospitality, prepares beverages, and provides compassionate care. Reliable team player with flexibility to work various shifts and take on additional responsibilities as needed.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Office Assistant/Front Desk
University of Minnesota
Minneapolis, USA
08.2025 - Current
- Greet residents and guests with genuine hospitality and provide superior customer service
- Facilitated responses to inquiries and requests from residents and guests
- Maintain positive relationships with residents
- Check-in and Check-out residents
- Sort and distribute resident mail and packages
- Worked various shifts, including first, second, and third, to ensure adequate coverage
- Demonstrated flexibility by taking on additional shifts to support team
- Utilized computer system (StarRez) to efficiently manage resident services
Barista/Team Member
Nicks Coffee Brew and Dog Treats
Augusta, USA
06.2025 - Current
- Prepare and serve espresso drinks and specialty beverages
- Acknowledged for providing outstanding service to customers
- Work and collaborate with fellow team members
- Opening and closing the shop
- Mixed and baked a variety of healthy, homemade dog treats
Nanny
self employeed
Minneapolis, USA
09.2023 - Current
- Facilitate learning through play and swim lessons
- Provide age-appropriate activities
- Ensure children's safety
- Maintained effective communication with parents to support children's development and address concerns
- Consistent and nurturing care to each child's individual needs and personality
Barback
Gage Marine
Lake Geneva, USA
10.2021 - 12.2023
- Restocked liqueur bottles and changed kegs to ensure availability during service
- Prepared fresh garnishes
- Cleaning the bar, tables, and other surfaces throughout shift
- Bussed tables after customers finished dining
- Removing and disposing of trash bags at and around the bar area
- Opening and closing the bar
Education
Bachelor of Arts - Architecture
University of Minnesota-Twin Cities
Minneapolis, MN05-2027
High school diploma - GED
Elkhorn Area High School
Elkhorn, WI05-2023
Skills
- Customer service and engagement
- Communication and teamwork
- Time management and organization
- Computer literacy and skills
- Hospitality and guest services
- Food service support
- Beverage service management
- Retail math and cash handling
- Inventory control and stocking
- Attention to detail
- Childcare and toddler care
- Weight handling and manual tasks
- General construction skills
- CAD and Rhinoceros 3D skills
- Positive attitude
Certification
- Driver's License
- First Aid Certification
- CPR Certification
- OSHA 10
- Bartender License
Languages
English
Timeline
Office Assistant/Front Desk
University of Minnesota
08.2025 - Current
Barista/Team Member
Nicks Coffee Brew and Dog Treats
06.2025 - Current
Nanny
self employeed
09.2023 - Current
Barback
Gage Marine
10.2021 - 12.2023
Bachelor of Arts - Architecture
University of Minnesota-Twin Cities
High school diploma - GED
Elkhorn Area High School