Cassandra Gonzalez

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

I am hoping to branch into the field as I am currently taking my online courses for my P & C and eventually my life insurance licensing as well. I am dedicated, able to work under pressure and always on time.

Dear Hiring Manager, I am writing today in application to the office representative position. I am confident that my organizational skills and my experience in customer relations make me an excellent fit for this position. As my attached resume outlines, I have over 9 years of experience working in the customer service field. I am reliable, honest and a self starter looking for a position that I can grow with. To answer your question on what excites me the most about this position, there are a few answers. 1st I am eager to join the insurance world, I am looking for a career not a job. I would love to be part of the agent team as well once I am licensed. 2nd organization is definitely a passion of mine (I'm the girl that bought a label maker and never looked back) but what appeals to me even more is the networking and engagement with each client. As challenging as client demands can sometimes be I pride myself on always looking on the bright side and maintaining a happy demeanor. I greatly appreciate you taking the time to consider my application. I look forward to the opportunity to speak with you further regarding how I can contribute to your success. Thank you again. Cassandra Gonzalez cassmgee@gmail.com 415-902-1494