Mysti Nicholson
Mountain View,HI
Summary
Dedicated esthetician with extensive experience in managing daily operations. Proven track record of optimizing workflows and significantly enhancing customer satisfaction through innovative solutions. Expertise in problem-solving and strategic planning drives exceptional team performance and fosters a positive client experience. Committed to delivering high-quality service while continuously seeking opportunities for professional growth and development.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager/Wax Specialist
Melted Wax Studio
Fort Worth, TX
08.2023 - 03.2026
- Streamlined daily operations to enhance customer service and studio efficiency.
- Coordinated inventory management practices to maintain optimal stock levels and reduce waste.
- Oversaw quality control measures to ensure high standards in service delivery and product offerings.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Waxed 200 plus clients of various bodies using hard waxes.
Waxing Specialist
European Wax Center
McKinney, TX
09.2020 - 03.2023
- Delivered high-quality waxing services while ensuring client comfort and satisfaction.
- Educated clients on post-wax care and skin maintenance techniques.
- Maintained cleanliness and organization of treatment rooms to comply with health regulations.
- Developed strong rapport with clients through excellent communication skills and empathetic approach during treatment sessions.
- Waxed 150 plus clients various bodies using hard waxes.
Education
Associate of Science - Esthetics
Ogle School of Hair, Skin And Nails
Denton, Texas08.2020
Associate of Applied Science - Veterinary Science
Vet Tech Institute
Houston, TX08.2011
Skills
- Customer service
- Problem-solving
- Customer relations
- Staff supervision
- Staff management
- Goal setting
- Operations management
Certification
- Certified in Dermalogica products
- Eyes on Cancer Certification
- Dermalogica Clean Touch Certified (COVID-19)
- Barbicide Certified
- Microdermabrasion Certification
- Eyelash Extension Certification
- Ultrasonic Therapies Certification
Prior Experience
- Over the past 10 years I have been working as a Veterinary Technician. In the field I have gained valuable knowledge and skills that will help with my transition into the Esthetics industry such as:
- Detail oriented
- Meticulous with charting
- Sanitation
- Obtaining history
- Sales
- Customer Service
- Reception Manager
- Scheduling/following up with clients.
- Ability to multi-task
Timeline
Assistant Manager/Wax Specialist
Melted Wax Studio
08.2023 - 03.2026
Waxing Specialist
European Wax Center
09.2020 - 03.2023
Associate of Science - Esthetics
Ogle School of Hair, Skin And Nails
Associate of Applied Science - Veterinary Science
Vet Tech Institute