Cassandra Gonzalez
Littlefield
Summary
Dynamic Project Manager with a proven track record at Capital Mortgage Services, excelling in process documentation, KPI development, and implementation. An adept problem-solver, I drive efficiency and productivity through innovative technology solutions. My strong communication, leadership skills, and strategies ensure successful implementations, and stakeholder satisfaction. Ongoing success is measured based on stakeholder feedback and KPI results over a predetermined timeframe.
Overview
5
5
years of professional experience
Work History
Project Manager
Capital Mortgage Services
Lubbock
04.2020 - Current
- Create and implement new technology systems by coordinating with outside vendors.
- Manage and create process documentation for new and current procedures.
- Coordinate with internal and external stakeholders to ensure adherence to deadlines.
- Review products and services to negotiate service fees and expected outcomes.
- Create pricing for technology solutions offered by Capital Mortgage Services.
- Provide direction for overall efficiency and productivity.
- Establish KPI's to determine the success of new implementations, staff and systems.
Education
MBA - Project Management
Purdue University Global
Lafayette, IN12-2025
Technical Writing
Texas Tech University
Lubbock, TX05-2019
Skills
- Project management and coordination
- Process documentation
- Technical writing and data analysis
- KPI development
- Problem-solving strategies
- Team leadership and communication
- Presentation skills
Languages
Spanish
Native/ Bilingual
Affiliations
- Home Improvement
- Fitness
- Gastronomy
References
- Leadership Coach, ACC, Business Consultant | Sheridan Whipple: (303)638-4002
- IT Manager and Support with VisualEdge IT | Josh Fumagali: (866)370-1343
- Head of Information Technology Vorwerk, LLC | Micah Baird (801)318-5077
Timeline
Project Manager
Capital Mortgage Services
04.2020 - Current
MBA - Project Management
Purdue University Global
Technical Writing
Texas Tech University
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