CASSANDRA GONZALEZ
Converse
Summary
Experienced bilingual property management professional specializing in multifamily community oversight and occupancy growth via effective marketing and resident retention efforts. Strong skills in financial planning, vendor coordination, and regulatory compliance. Notable track record of fostering resident satisfaction and improving overall property efficiency.
Overview
8
8
years of professional experience
Work History
Bilingual Property Manager
IMC Management
07.2025 - 05.2026
- Oversaw daily operations, including leasing, rent collection, maintenance coordination, and resident relations.
- Increased occupancy through strategic marketing and resident retention initiatives.
- Managed budgets, expenses, and vendor relationships to optimize property financial performance.
- Conducted property inspections to ensure compliance with housing and safety regulations.
- Utilized Resman, QuickBooks, and Microsoft Teams for efficient operations and reporting.
Assistant Community Director
Kairoi Residential
07.2024 - 07.2025
- Supported operations of a multifamily community including leasing, marketing, and resident services.
- Processed applications, renewals, move-ins, and move-outs with accuracy and compliance.
- Worked with leadership on budgeting, reporting, and occupancy goals.
- Conducted property tours and helped drive leasing performance.
Bilingual Property Manager
Implicity Management
07.2023 - 06.2024
- Managed tenant relations and addressed concerns promptly to maintain satisfaction.
- Coordinated property maintenance schedules and ensured timely completion of repairs.
- Led staff training sessions to enhance team performance and service delivery.
- Handled resident complaints and expedited maintenance requests.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Completed lease applications and verifications, notifying prospects of results.
- Exercised direct supervision over property staff.
Assistant Community Manager
Westland Real Estate Group
12.2022 - 07.2023
- Maintained accurate leasing and tenant records in property management systems.
- Marketed available units and conducted property tours for prospective residents.
- Screened applicants and processed leasing documentation.
- Handled tenant concerns and coordinated maintenance resolutions.
Assistant Property Manager
Greystar
01.2020 - 12.2022
- Supported operations for a 500+ unit multifamily community.
- Managed lease renewals and contributed to achieving 70%+ renewal ratios.
- Monitored delinquency, processed payments, and completed monthly financial reporting.
- Analyzed market conditions and pricing strategies to remain competitive.
Leasing Agent
Cesar Chavez Foundation
01.2018 - 01.2020
- Marketed available units, conducted tours, and engaged with prospective residents to enhance leasing opportunities.
- Processed applications, verified documentation, and completed lease agreements to ensure timely occupancy.
- Conducted move-in and move-out inspections.
- Maintained tenant records and processed rent and deposits to support accurate financial tracking.
Education
High School Diploma -
Calallen High School
05-2005
Skills
- Property management
- Leasing management
- Multi-family management
- Resident Relations
- Rent collection
- Delinquency Management
- Eviction laws
- Housing regulations
- Fair housing compliance
- Financial budgeting
- Vendor Coordination
- Property Inspections
- Software: ResMan
- Software: Yardi
- Software: Onesite
- Software: Blue moon
- Software: QuickBooks
- Software: Microsoft Teams
- Staff supervision
Timeline
Bilingual Property Manager
IMC Management
07.2025 - 05.2026
Assistant Community Director
Kairoi Residential
07.2024 - 07.2025
Bilingual Property Manager
Implicity Management
07.2023 - 06.2024
Assistant Community Manager
Westland Real Estate Group
12.2022 - 07.2023
Assistant Property Manager
Greystar
01.2020 - 12.2022
Leasing Agent
Cesar Chavez Foundation
01.2018 - 01.2020
High School Diploma -
Calallen High School