Cassandra Grayes
Atlanta,Georgia
Summary
Service-oriented Senior Product Designer with a passion for solving user problems through research-driven design strategies. organization. Offers over 10+ years of combined expertise in product design, user experience research, and project management. Highly skilled in leveraging problem-solving techniques, agile methodologies, and effective cross-functional collaboration to create accessible and impactful user experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Product Designer
U.S. Bank
04.2023 - Current
- Leading the efforts to redesign U.S Bank's corporate and commercial website
- Strategically redesigned U.S Bank's corporate and commercial homepage that resulted in a 50% increase of traffic and user engagement
- Collaborating among multiple disciplines within an agile environment to leverage user research, understand business objectives from stakeholders, and feasibility with developers.
- Reducing development time through rapid prototyping, iterative design, and efficient communication with stakeholders.
- Organized regular team brainstorming sessions which resulted in numerous creative ideas being implemented into final designs.
- Collaborating with cross functional teams including product managers, content managers, developers, and business development
Product Designer
VMware
01.2022 - 01.2023
- Lead product design strategies across external and internal organizations on balanced team which consisted of product managers, full stack developers and other Product designers using lean practices
- Spearheaded internal dashboard design to increase insight on team visibility and workload, which increased surge in team collaboration by 40%.
- Designed prototypes, test cases, usability studies, and user research for new designs and user enhancements
- Coordinated with developers throughout entire product lifecycle, ensuring alignment between design vision and technical specifications.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Established strong relationships with clients through effective communication, addressing concerns promptly and professionally.
Interaction Designer
Red Hat
01.2021 - 01.2022
- Analyzed user needs and software requirements to determine design feasibility
- Created design improvements to facilitate team and project workflow
- Designed and created wireframes and prototypes that illustrate key product interactions.
- Optimized mobile app performance by reducing unnecessary interactions and simplifying navigation structures.
- Contributed to successful project completion by managing timelines, setting priorities, and meeting deadlines consistently.
Project Manager
Red Hat
01.2020 - 01.2021
- Managed 3 IT projects across the solution architect space
- Produced status reports for customers and senior management on a weekly basis
- Maintained project management plan in Asana to keep the project team abreast of timelines, scope, status, tasks, and budgets.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Project Manager
Various Companies
01.2015 - 01.2021
- Produced status reports for customers and senior management on a weekly basis
- Maintained project management plan in Asana to keep the project team abreast of timelines, scope, status, tasks, and budgets.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Bachelor of Science - Hospitality Administration And Management
University of Central Florida
Orlando, FL05.2014
Skills
- Data-driven Design
- Client Communication
- Teamwork and Collaboration
- Design thinking
- Agile Methodology
- Design leadership
- Usability Testing
- User Research
- Accessibility Design
- Product Design
Certification
- Scrum Master License - Indefinitely
Timeline
Senior Product Designer
U.S. Bank
04.2023 - Current
Product Designer
VMware
01.2022 - 01.2023
Interaction Designer
Red Hat
01.2021 - 01.2022
Project Manager
Red Hat
01.2020 - 01.2021
Project Manager
Various Companies
01.2015 - 01.2021
Bachelor of Science - Hospitality Administration And Management
University of Central Florida
- Scrum Master License - Indefinitely
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