Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Gross

Austin,TX

Summary

Highly dependable and proactive professional with a proven track record in effectively addressing customer questions and managing administrative tasks. I am eager to leverage my expertise in customer relations and enhance operational productivity within a dynamic environment. I hope to utilize this role as an opportunity to expand my experience and contribute to the success of the organization. Skilled in juggling multiple responsibilities and maintaining composure under pressure, I am dedicated to fulfilling office needs and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Lead Waitress/Bottle Server

Reset Rooftop Lounge
Houston, Texas
06.2024 - Current
  • Developed creative ways to increase sales through promotional activities or special events.
  • Led a team in providing exceptional customer service and managing bottle service operations.
  • Trained new staff members and ensured compliance with service standards.

Private Nanny/Family Personal Assistant

Care.com Inc
Austin, TX
06.2022 - 05.2025
  • Provided childcare and managed household tasks while ensuring a safe and nurturing environment.
  • Organized family schedules, appointments, and events.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Facilitated engaging educational activities for children, promoting cognitive and social development.
  • Organized and maintained household inventory, restocking essential supplies as needed.

Education

Some College (No Degree) - Social Sciences Education

Central Texas College
Killeen, TX

Some College (No Degree) - Social Work

Texas State University
San Marcos, TX

Skills

  • Customer service
  • Team Work
  • Employee training
  • Sales promotion
  • Communication skills
  • Attention to detail
  • Creative/ Critical thinker
  • Adaptability to change

Timeline

Lead Waitress/Bottle Server

Reset Rooftop Lounge
06.2024 - Current

Private Nanny/Family Personal Assistant

Care.com Inc
06.2022 - 05.2025

Some College (No Degree) - Social Sciences Education

Central Texas College

Some College (No Degree) - Social Work

Texas State University
Cassandra Gross