Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Cassandra Henderson

Cassandra Henderson

Chicago,IL

Summary

At PowerStop, I spearheaded outbound operations, enhancing processes through data analysis and lean principles, resulting in improved efficiency. My leadership not only ensured safety compliance but also fostered a culture of continuous improvement and collaboration. Expert in warehouse management and adept at decision-making, I significantly contributed to achieving department objectives within budget and time constraints. Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.

Overview

8
8
years of professional experience

Work History

Outbound Operations Manager

PowerStop
Hogdkins, IL
07.2017 - Current
  • Managed the day-to-day activities of the outbound operations staff, providing guidance as needed.
  • Analyzed data from outbound operations systems to identify areas of improvement in processes or procedures.
  • Ensured that all safety protocols were followed in order to protect employees and customers alike.
  • Provided technical advice when troubleshooting any issues arising from software applications used in daily tasks.
  • Consistently met company and department objectives within budget and time constraints.
  • Maintained up-to-date records of all orders placed through the outbound operations system, including tracking information.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Provided training and support for new employees in order to ensure a smooth transition into the role.
  • Collaborated with senior management to develop plans for new initiatives and projects related to outbound operations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

High School Diploma -

Dunbar Vocational High School
Chicago, IL
06-1994

Skills

  • Shipping coordination
  • Warehouse management
  • Workload prioritization
  • Warehouse operations
  • Decision-making capacity
  • Lean principles
  • Continuous improvement mindset
  • Order processing proficiency

Timeline

Outbound Operations Manager

PowerStop
07.2017 - Current

High School Diploma -

Dunbar Vocational High School
Cassandra Henderson