Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Spincer

Radcliff,KY

Summary

Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.

Overview

8
8
years of professional experience

Work History

Outbound Operations Manager

Arvato
Lousiville, KY
09.2022 - 11.2024
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conducted regular performance reviews to assess individual team member progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Implemented changes in response to changing business needs or customer demands.
  • Facilitated communication between cross-functional teams within the organization.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Managed the day-to-day activities of the outbound operations staff, providing guidance as needed.
  • Oversaw the development and implementation of operational processes and procedures to improve efficiency.
  • Ensured that all safety protocols were followed in order to protect employees and customers alike.
  • Resolved customer complaints regarding outbound operations issues in a timely manner while maintaining professionalism.

Returns Supervisor

Arvato
Louisville, KY
06.2017 - 09.2022
  • Assigned daily tasks to returns clerks and monitored their progress.
  • Inspected returned merchandise for quality, completeness, and accuracy.
  • Maintained accurate documentation of all returned items and transactions.
  • Identified opportunities to improve efficiency in processing returns.
  • Coordinated with warehouse staff to ensure timely processing of returns.
  • Evaluated staffing needs in order to meet peak return periods.
  • Conducted regular training sessions with staff on return procedures.
  • Reported discrepancies or product damages to maintain accuracy and efficiency goals.
  • Operated warehouse equipment to unload, move and store returned items in designated areas.
  • Cleaned and disposed of boxes and packing material to maintain general housekeeping.
  • Leveraged computer, RF and powered equipment to put away and pull orders.

Team Leader

Arvato
Louisville, KY
04.2017 - 06.2017
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.

Education

High School Diploma -

Alcee Fortier Sr. High
New Orleans, LA
05-2003

Some College (No Degree) - Civil Engineering

Grambling State University
Grambling, LA

Skills

  • Warehouse management
  • Warehouse operations
  • Waste minimization
  • Task scheduling
  • Shipping and receiving
  • Workload prioritization
  • Staff training and development
  • Workforce management
  • Multitasking Abilities
  • Daily operations management

References

References available upon request.

Timeline

Outbound Operations Manager

Arvato
09.2022 - 11.2024

Returns Supervisor

Arvato
06.2017 - 09.2022

Team Leader

Arvato
04.2017 - 06.2017

High School Diploma -

Alcee Fortier Sr. High

Some College (No Degree) - Civil Engineering

Grambling State University

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Christopher Spincer