Cassandra Hoyle
Floresville,TX
Summary
With a proven track record at HEB Grocery Store, I excel in relationship building and customer service. Leveraging bilingual fluency and attention to detail, I enhance customer experiences and streamline operations. My proactive approach consistently meets quality goals, fostering loyalty and satisfaction.
Effective Student committed to learning, developing skills in aviation and team contribution. Demonstrates effective team collaboration and adaptability to changing needs. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Known for reliability and results-driven mindset.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions in clubs such as WIA and Ram Air.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Shopper
HEB Grocery Store
04.2021 - Current
- Curated personalized shopping experiences based on customer preferences and feedback.
- Streamlined product selection process to enhance shopping efficiency and satisfaction.
- Collaborated with store teams to ensure accurate inventory management and availability.
- Developed relationships with customers to foster loyalty and repeat business opportunities.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Customer Service Receptionist
San Angelo Jet Center
09.2024 - 12.2024
- Coordinated flight schedules and routing for optimal operational efficiency.
- Communicated with pilots and ground crews to relay critical flight information.
- Collaborated with cross-functional teams to align on logistics and resource allocation.
- Maintained compliance with FAA regulations through diligent monitoring of pilot credentials, aircraft certifications, and operational procedures.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving initiatives.
- Managed flight schedules and reservations using industry-specific software tools.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Enhanced customer satisfaction by providing timely and accurate information regarding aviation services.
Educator
Right At School LLC
08.2022 - 10.2023
- Developed and implemented engaging lesson plans to foster children's cognitive and social development.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Applied play-based strategies to provide diverse approaches to learning.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
Education
Associate of Science - Commercial Aviation
Angelo State University
San Angelo, TX05-2027
High School Diploma -
Floresville High School
Floresville, TX05-2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Relationship building
- Friendly, positive attitude
- Calm under pressure
Certification
- Private Pilot (Sep. 5 2024)
- Instrument Rating (Aug 8. 2025)
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Receptionist
San Angelo Jet Center
09.2024 - 12.2024
Educator
Right At School LLC
08.2022 - 10.2023
Personal Shopper
HEB Grocery Store
04.2021 - Current
Associate of Science - Commercial Aviation
Angelo State University
High School Diploma -
Floresville High School