Cassandra Hurst
Conroe,TX
Summary
Dynamic professional with a proven track record in healthcare operations. Skilled in critical thinking and documentation control, successfully implementing staff training initiatives that improve patient management and operational efficiency.
Overview
15
15
years of professional experience
Work History
PDN Office Supervisor
Silver Spring Home Healthcare
05.2022 - Current
- Supervised daily operations, ensuring compliance with healthcare regulations and standards.
- Implemented process improvements to enhance patient care and operational efficiency.
- Trained and mentored staff on best practices in patient management and documentation.
- Coordinated scheduling for staff and patients, optimizing resource allocation.
Cashier
Stripes Convenience Store
09.2015 - 07.2016
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Provided exceptional customer service to enhance shopping experiences and foster loyalty.
- Assisted in inventory management by restocking shelves and organizing products effectively.
Assistant Store Manager
Dollar General
06.2014 - 09.2015
- Led daily operations to ensure smooth store functionality and optimal customer experience.
- Trained and mentored staff on sales techniques and customer service best practices.
- Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
Office Administrator
Heads Up Racing
08.2011 - 02.2012
- Managed office operations, ensuring efficient workflow and resource allocation.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Skills
- Training and coaching
- Scheduling and calendar management
- Workflow planning
- Documentation and control
- Computer proficiency
- Critical thinking
- Data entry
- Customer relations
Timeline
PDN Office Supervisor
Silver Spring Home Healthcare
05.2022 - Current
Cashier
Stripes Convenience Store
09.2015 - 07.2016
Assistant Store Manager
Dollar General
06.2014 - 09.2015
Office Administrator
Heads Up Racing
08.2011 - 02.2012