Cassandra Jarosz
Phoenix,AZ
Summary
Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.
Overview
1
1
Language
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Hairstylist/Salon Manager
Salon Forma
Phoenix, AZ
05.2015 - Current
- Styled client hair using advanced cutting and coloring techniques.
- Consulted with clients to determine desired hairstyles and preferences.
- Oversaw cash register transactions, ensuring accurate and efficient checkouts.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Recommended hair care products tailored to individual client needs.
- Managed appointment scheduling for optimal client flow and satisfaction.
- Provided excellent customer service, ensuring a welcoming salon atmosphere.
- Sanitized tools and equipment between uses to uphold hygiene standards and client safety.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Researched current hairstyling trends to inform service offerings and elevate client satisfaction.
- Demonstrated knowledge of health and safety regulations in the workplace.
Hostess/Server
Chateau Luxe Event Venue
Phoenix, AZ
05.2020 - 08.2023
- Greeted guests warmly and escorted them to their tables.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Provided detailed menu information and answered guest inquiries promptly.
- Explained menu items, describing ingredients and cooking methods upon request.
- Managed reservation systems and organized seating arrangements efficiently.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Handled guest feedback and resolved concerns with professionalism and care.
- Trained new staff on service standards and best practices consistently.
- Maintained cleanliness and organization of dining areas throughout events.
- Assisted in setting up event spaces according to client specifications.
Education
Westview
Avondale, AZCosmetology
Studio Academy of Beauty
Tolleson, AZ 08.2014 - 08.2015
Skills
- Customer service
- Appointment management
- Inventory tracking
- Event coordination
- Hair maintenance expert
- Staff management
- Sales expertise
- Schedule management
- Quick learner
- Social media promotion
Languages
Spanish
Native/ Bilingual
Timeline
Hostess/Server
Chateau Luxe Event Venue
05.2020 - 08.2023
Hairstylist/Salon Manager
Salon Forma
05.2015 - Current
Cosmetology
Studio Academy of Beauty
08.2014 - 08.2015
Westview