Isabel Holder
His & Her Barbershop Salon
BASTROP,TX
1
Language
9
years of professional experience
Results-driven hairstylist and salon manager with 4+ years of experience in customer service and team coordination. Skilled in mentoring staff, managing schedules, and maintaining a clean, efficient salon. Known for strong communication, attention to detail, and calm problem-solving during busy shifts.
Work History
Hairstylist/Salon Manager
4 Years 2 Months- Processed payments, entering sales in register for prompt customer service.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Evaluated employee performance through close observation and performance rubrics.
- Led team of stylists, fostering collaborative environment that boosted overall salon performance.
- Enhanced team productivity with a structured scheduling system, ensuring optimal staffing levels during peak hours.
- Maintained clean and inviting salon atmosphere, complying with health and safety standards to ensure client well-being.
- Cultivated partnerships with local businesses, expanding salon's network and community presence.
- Addressed and resolved customer complaints swiftly, maintaining high levels of client satisfaction and loyalty.
Beverage Cart Attendant
1 Year- Processed cash and credit transactions accurately, balancing payments against sales records.
- Maintained clean, organized cart conditions, including sanitizing surfaces and disposing waste properly.
- Communicated course traffic and guest needs to clubhouse staff for smoother service coordination.
- Resolved customer requests quickly, supporting positive experience during rounds and outings.
- Monitored alcohol service standards and followed responsible beverage guidelines for guest safety.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
Chick-fil-A Team Member
3 Years 9 Months- Assisted teammates with workflow coordination and smooth shift transitions
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Delivered friendly guest service at register, drive-thru, and dining area
- Resolved guest concerns promptly to support positive dining experiences
Education
Licensed Cosmetologist - Cosmetology
No Degree - Business
Skills
Payroll processing
Money handling
Deposit and withdrawal management
Staff Management
Team leadership
Effective communication
Relationship management
Documentation and reporting
Attention to detail
Time management
Complex Problem-solving
Continuing education
Languages
English
Timeline
Hairstylist/Salon Manager
His & Her Barbershop Salon
08.2022 - CurrentRead More
Beverage Cart Attendant
ShadowGlen Golf Course
07.2021 - 07.2022Read More
Chick-fil-A Team Member
Chic-Fil-A
09.2017 - 06.2021Read More
Blinn College
No Degree from Business
Read More
Avenue Five
Licensed Cosmetologist from Cosmetology
Read More