Haley Cerasi
Villas,NJ
Summary
Organized and dependable. Sucessful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Hairstylist/Salon Manager
Fusion Salon Avalon
05.2012 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Oversaw salon employee performance, salon cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Achieved personal sales goals by upselling products to meet individual needs.
- Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Distributed business cards outside of salon to generate new business.
- Used social media platforms to promote salon and services.
- Increased revenue through effective customer service.
Receptionist/Salesperson
OceanIsle Tanning
06.2011 - 07.2014
- Product sales. Recommended new or existing products such as lotions to fit the customers needs. Sold tanning memberships and spray tans.
- Managed customer accounts
- Used a computer system to operate tanning bed machines
- Cleaned and sanitized salon area and tanning bed equipment
- Handled cash and processed card payments as well as any refunds or returns
- Prioritized customer service
Customer Service/Produce Sales
Nummy Town Farm
06.2010 - 09.2012
- Greeted customers and provided courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items
- Received and unloaded new items upon delivery and checked products for damage
- Answered customer questions about products
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer
Education
Cosmetology -
Cape May County Technical High School
Cape May Court House, NJ06.2012
High School Diploma -
Lower Cape May Regional High School
Cape May, NJ06.2011
Skills
- Sales Expertise
- Social Media Platforms
- Customer Consultations
- Work Station Cleaning
- Outstanding Customer Service
- Staff Management
- Industry Standards
- Business Operations
- Workflow Efficiency
- Retail Inventory Management
Timeline
Hairstylist/Salon Manager
Fusion Salon Avalon
05.2012 - Current
Receptionist/Salesperson
OceanIsle Tanning
06.2011 - 07.2014
Customer Service/Produce Sales
Nummy Town Farm
06.2010 - 09.2012
Cosmetology -
Cape May County Technical High School
High School Diploma -
Lower Cape May Regional High School
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