Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Johnson

PIKESVILLE,MD

Summary

Talented Program Director skilled in handling administrative, operational and outreach program functions. Wears many hats to accomplish dynamic objectives. Ready to apply 20 years of experience to new professional challenges with growth-oriented organization.

Overview

12
12
years of professional experience

Work History

Program Director

Progress Unlimited Inc
07.2021 - Current
  • Provided ongoing direction and leadership for the daily operations of an Adult Medical Day Program that provides services to people with special needs.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
  • Recruit, supervise, and coach the day program, kitchen and transportation staff.
  • Keep agency records and documentation which includes client and staff attendance, transportation travel, programming, monthly calendar and food service data.
  • Solicit contracts with vendors; providing the controller with contracts and invoices for services.
  • Manage the food service program: identifying special dietary needs, maintain compliance with food safe quidelines required by the state, and ensuring adequate inventory and supplies.

Operations Manager

Athelas Institute Inc.
04.2009 - 02.2020
  • Responsible for the day to day operations of the residential program by providing a supporting role to all house managers to ensure life goals are met for the social, financial, emotional, spiritual needs according to individuals needs and wishes.
  • Assisted individuals with obtaining appropriate medical, therapeutic and volunteer services.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reviewed shift reports to understand current numbers and trends.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.

Education

Fostering Dogs

Maddie's University
On Line
03.2021

Bachelor of Arts - Sociology

St. Paul's College
Lawrenceville, VA
05.1986

Skills

  • Critical Thinking
  • Group and Individual Instruction
  • Judgment and Decision-Making
  • Organizational Leadership

Timeline

Program Director

Progress Unlimited Inc
07.2021 - Current

Operations Manager

Athelas Institute Inc.
04.2009 - 02.2020

Fostering Dogs

Maddie's University

Bachelor of Arts - Sociology

St. Paul's College

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Cassandra Johnson